Papyrus Blog – Papyrus Software's blog dedicated to keeping you informed

The Legacy Systems Challenge

June 6, 2023June 6, 2023Ina Lerch

Many businesses are considering migration, consolidation or re-platforming to modern operating systems, containers or to the Cloud. During the Open House 2023 Management Circle we discussed with our guests their…Continue readingThe Legacy Systems Challenge

Business Designer for Correspondence Tips&Tricks

March 28, 2023March 28, 2023Karina Lehrner-Mayer

Episode 11: Branding your documents Papyrus V7.8 comes along with a neat feature to create and apply different corporate designs for your business documents. Reaching a faster time-to-market with reusable…Continue readingBusiness Designer for Correspondence Tips&Tricks

Digital Experience Economy

February 23, 2023March 28, 2023Ina Lerch

Have you ever tried to enter ‘Customer experience’ in the Google search? You’ll get over 3.480.000.000 results you can choose from. Even ‘Digital transformation’, which is one of the most…Continue readingDigital Experience Economy

Invest into the Future of Young IT-Professionals

February 22, 2023March 28, 2023Christoph Ruhsam

Papyrus Software is cooperating with educational institutions, from local technical high schools to international universities of applied sciences. We love working with young people, helping them learning new concepts, solve…Continue readingInvest into the Future of Young IT-Professionals

Master document migrations in months instead of years

February 7, 2023March 28, 2023Christoph Ruhsam

The document management world is currently being shaken by the termination of a wide variety of long-standing core systems such as IBM ASF/DCF, Quadient/DOPiX or, as with Assentis, the shift…Continue readingMaster document migrations in months instead of years

Meistern Sie Dokumentenmigrationen innerhalb von Monaten anstelle von Jahren

February 7, 2023March 28, 2023Christoph Ruhsam

Die Dokumentenmanagementwelt wird derzeit durch die Kündigung verschiedenster langjähriger Kernsysteme wie IBM ASF/DCF, Quadient/DOPiX oder wie bei Assentis die Verlagerung in die Cloud erschüttert. Versicherungen, Banken und viele andere Industrien…Continue readingMeistern Sie Dokumentenmigrationen innerhalb von Monaten anstelle von Jahren

Migrating to the Cloud

February 6, 2023March 13, 2023Freddie Van Rijswijk

Migrating to the Cloud? There are several reasons for companies to consider migrating to the cloud, for example: Cost benefits and improving financial flexibility Modernize applications Enhanced scalability when needs…Continue readingMigrating to the Cloud

Replatforming

February 6, 2023March 13, 2023Michael Firnthrat

Replatforming is the activity of making an application currently installed and running on a specific operating system available for another operating system. As an example, let’s take an application that…Continue readingReplatforming

Get the Best Out of the 2023 Papyrus Workshop Program

January 12, 2023March 28, 2023Christoph Ruhsam

We packed lots of new content into the 2023 Papyrus workshops program. Read this blog to find out how to extend your Papyrus skills best and align them with your…Continue readingGet the Best Out of the 2023 Papyrus Workshop Program

Why Architecture is of Strategic Importance for CCM!

November 10, 2022March 13, 2023Freddie Van Rijswijk

Whether you’re looking to build a house, implement a software system, or take on the digitalization of your business, you’ve probably questioned whether you should talk to an architect. Good…Continue readingWhy Architecture is of Strategic Importance for CCM!

Blockchain: DD 214 military service record

November 8, 2022January 26, 2023Freddie Van Rijswijk

I’m always on the lookout for a good blockchain use case, and I may have found one when I recently spoke with the Chief of Resources and Contracts at the…Continue readingBlockchain: DD 214 military service record

Debunking 9 Blockchain Myths

November 4, 2022January 30, 2023Freddie Van Rijswijk

This post intend is to help you to decide if blockchain is the right technology for your problem. It is not going to explain the technical details of the blockchain…Continue readingDebunking 9 Blockchain Myths

Migrating Documents to Papyrus: Best Practices by Means of DOPiX and IBM’s ASF/DCF

August 16, 2022February 1, 2023Christoph Ruhsam

Companies are sooner or later faced with the challenge to replace their outdated document composition systems. The recent announcement to stop maintenance for DOPiX has a big impact on especially…Continue readingMigrating Documents to Papyrus: Best Practices by Means of DOPiX and IBM’s ASF/DCF

Dokumentenmigration nach Papyrus: Best Practices anhand von DOPiX und IBMs ASF/DCF

August 16, 2022February 1, 2023Christoph Ruhsam

Unternehmen stehen früher oder später vor der Herausforderung, ihre veralteten Dokumentensatzsysteme zu ersetzen. Die jüngste Ankündigung, die Wartung für DOPiX einzustellen, hat besonders auf dem deutschen Markt große Auswirkungen. Erfahren…Continue readingDokumentenmigration nach Papyrus: Best Practices anhand von DOPiX und IBMs ASF/DCF

Episode 10: Make more space for editing and use some mouse mode magic

July 18, 2022July 18, 2022Karina Lehrner-Mayer

Before the summer break, we are going to reveal a few tricks for customizing your workplace and for inserting building blocks even more conveniently. Are you already familiar with Business…Continue readingEpisode 10: Make more space for editing and use some mouse mode magic

The Management Circle Report: Why a document strategy?

June 30, 2022June 30, 2022Ina Lerch

Last week, we asked the enterprise managers and directors attending Papyrus Software Open House Global 2022 to discuss and exchange experience on a number of key business and IT topics.…Continue readingThe Management Circle Report: Why a document strategy?

Improving the Mortgage Loan Processing Gemba

April 25, 2022May 2, 2022Dario D'urso

There is a beautiful Japanese word, Gemba, which means “the place where things happen”. One of my favorite Lean Thinking technique is Gemba Walks, which is the practice to go…Continue readingImproving the Mortgage Loan Processing Gemba

Episode 9: Papyrus Designer and Papyrus Business Designer – the Best of Two Worlds

April 8, 2022April 9, 2022Karina Lehrner-Mayer

Did you know that you can use the full potential of Business Designer when you have migrated your DOCDEF document applications to the Papyrus WebRepository? This episode explains how this…Continue readingEpisode 9: Papyrus Designer and Papyrus Business Designer – the Best of Two Worlds

Young Professionals of the Future

March 11, 2022March 11, 2022Christoph Ruhsam

Papyrus Software has been cooperating with educational institutions, from local technical high schools to international universities of applied sciences, already since 2013. We love working with young people and helping…Continue readingYoung Professionals of the Future

Episode 8: Enhance interactive letter writing with input fields

January 26, 2022January 26, 2022Karina Lehrner-Mayer

The Tips & Tricks series is back with an alternative way to wizards of helping authors in the letter creation process. With a new feature introduced in version 7.7 of…Continue readingEpisode 8: Enhance interactive letter writing with input fields

The Mortgage Industry and the Human Factor

January 17, 2022April 25, 2022Dario D'urso

What do I mean by that? Humans cannot simply be confined inside a process (ideally perfect for Lenders) because humans by nature are unpredictable. So, what we believe is the…Continue readingThe Mortgage Industry and the Human Factor

Integrate your Guidewire applications seamlessly with Papyrus!

January 11, 2022January 20, 2022Christoph Ruhsam

Papyrus Software always delivered an open platform approach to facilitate the integration with other core business systems like Salesforce and Guidewire. The integration architecture utilized one of the many Papyrus…Continue readingIntegrate your Guidewire applications seamlessly with Papyrus!

Get a quick overview of the Papyrus version 7.7 goodies!

December 21, 2021December 21, 2021Christoph Ruhsam

Papyrus Software has just released the new Papyrus release V7.7. I’m going to give you a short introduction to the most important features and extensions. Focus is once more on…Continue readingGet a quick overview of the Papyrus version 7.7 goodies!

Defining your Organizational Structure

December 13, 2021December 13, 2021Anabel Palomo

First of all, what is an Organizational Structure and why should it be in your system? An organizational structure defines the hierarchical relationships between organizational units such as organizations, departments…Continue readingDefining your Organizational Structure

Learn from the Best: Papyrus Free Virtual Workshops

November 4, 2021December 21, 2022Antony Haslett

Papyrus Software is renowned for the Open House events hosted every year at our various worldwide offices, where existing customers and prospects engage with experienced Papyrus consultants either through the…Continue readingLearn from the Best: Papyrus Free Virtual Workshops

Integrate your Salesforce applications seamlessly with Papyrus Software

October 11, 2021Christoph Ruhsam

Papyrus always delivered an open platform approach to facilitate the integration with other core business systems. The Papyrus Adapters use standardized messaging interfaces to avoid version dependencies from other applications…Continue readingIntegrate your Salesforce applications seamlessly with Papyrus Software

Design tool lets you create business processes

October 5, 2021October 6, 2021Annemarie Pucher

You no longer need to be a programmer to deliver business value streams. Instead, Papyrus Software’s Business Designer tool gives teams a graphical user interface to create documents and define…Continue readingDesign tool lets you create business processes

Capture your business data with Papyrus Business Designer

September 30, 2021October 5, 2021Christoph Ruhsam

Our long experience with Papyrus Capture for inbound mail data extraction took a big step forward by integrating it into the Papyrus Business Designer. It provides with unprecedented simplicity the…Continue readingCapture your business data with Papyrus Business Designer

Papyrus Academy Workshops awarded by ISTC

September 29, 2021December 21, 2022Karina Lehrner-Mayer

We are happy to announce the Papyrus Academy Documentation Team won a UK Technical Communication Merit Award for the Papyrus Correspondence Business Designer Workshop Course Guide. …Continue readingPapyrus Academy Workshops awarded by ISTC

It’s already high time to switch to a no-code case management system

September 17, 2021Tuan Le

Over the past decades, business organizations are provided with two ways of maintaining their case management software: Relying on their developers to develop their own customized systems or buying them…Continue readingIt’s already high time to switch to a no-code case management system

Create business docs, design processes, automate data capture without IT

September 14, 2021September 14, 2021Brad McDonnell

Providing non-technical users with the ability to design documents and create adaptive process solutions is a value most enterprise companies cannot afford to overlook. The added benefit of empowering your…Continue readingCreate business docs, design processes, automate data capture without IT

Best Practice Solutions: Papyrus Digital Platform for Energy Efficiency Management in Construction Projects

September 8, 2021September 8, 2021Christoph Ruhsam

We are pleased to announce that our Papyrus Converse-based Adaptive Case Management (ACM) solution for efficient energy management in construction projects has been published as a contribution to the anthology Business Process Management…Continue readingBest Practice Solutions: Papyrus Digital Platform for Energy Efficiency Management in Construction Projects

How to Capitalize on Hyperautomation in 2021

September 2, 2021September 3, 2021Ina Lerch

Hyperautomation is one of the top trends in 2021. According to surveys, companies have more than 4 parallel hyperautomation initiatives aimed to address a lack of digitized content, lack of…Continue readingHow to Capitalize on Hyperautomation in 2021

Get strategic with orchestration decisions

August 18, 2021Annemarie Pucher

In the wake of rapid digitization, some companies often implement quick-win point solutions in their ecosystem that end up being complex puzzles. The challenge of getting everyone to work together…Continue readingGet strategic with orchestration decisions

Episode 7: Finding everything you need in Papyrus Business Designer

July 6, 2021July 6, 2021Karina Lehrner-Mayer

In this last episode before the summer break, we want to make sure that you find all your building blocks and document templates and take advantage of the extensive search capabilities…Continue readingEpisode 7: Finding everything you need in Papyrus Business Designer

Bridging Digital and Physical Communications to improve Customer Experience

June 18, 2021June 18, 2021Dario D'urso

Digital Transformation is hard to connect with old fashion communications like direct mailing. But what is Digital Transformation exactly? Accordingly to the Wikipedia definition: Digital Transformation (DT or DX) is…Continue readingBridging Digital and Physical Communications to improve Customer Experience

Episode 6: Designing Wizards for Interactive Letter Writing

May 20, 2021May 20, 2021Karina Lehrner-Mayer

Do you want to give the person writing a letter step-by-step guidance in the document creation process? Or is the document composition very dynamic based on data input? If your…Continue readingEpisode 6: Designing Wizards for Interactive Letter Writing

Removing Roadblocks to Digital Future

April 28, 2021Ina Lerch

Digital transformation is about doing things differently and doing different things, so naturally, there are many questions to answer and decisions to make: How to respond to the increasing demand for online customer…Continue readingRemoving Roadblocks to Digital Future

Episode 5: Document Design with Release and Change Management

April 20, 2021April 20, 2021Karina Lehrner-Mayer

With the integrated Release and Change Management, you design templates for building blocks, forms, wizards and documents within a comprehensive version control process. This episode highlights a few features that…Continue readingEpisode 5: Document Design with Release and Change Management

Upgrading worn-out CCM legacy systems critical for better customer experience

April 8, 2021April 15, 2021David Sigler

If your company or organization interacts with a large number of customers and/or vendors, I will be able to find at least one “composition engine,” and maybe more than one,…Continue readingUpgrading worn-out CCM legacy systems critical for better customer experience

Episode 4: Choose the right table for your business requirement

March 22, 2021March 22, 2021Karina Lehrner-Mayer

Using a table is the solution for a lot of challenges in business correspondence: tables as design elements, for structuring text and for presenting dynamic data. This episode gives a…Continue readingEpisode 4: Choose the right table for your business requirement

How Contract Management Drives Business Performance and Cuts Risks

March 19, 2021April 15, 2021Ina Lerch

After a challenging 2020, in which strategic projects were replaced with short-term interventions and addressing immediate needs, companies have started refocusing and resetting operations for the expected economic upturn. The…Continue readingHow Contract Management Drives Business Performance and Cuts Risks

Build Business Value Streams with Adaptive Case Management

March 16, 2021March 16, 2021Christoph Ruhsam

Adaptive Case Management (ACM) is a methodology that Papyrus Software has been heavily engaged with over the last decade, and we have produce noticeable returns when handling flexible business processes…Continue readingBuild Business Value Streams with Adaptive Case Management

Papyrus Version 7.6 loaded with new features for business users

March 8, 2021March 9, 2021Christoph Ruhsam

Papyrus Software has recently released V7.6. It is full of new features, the most important of which are briefly presented in this article. The focus is on business user solutions…Continue readingPapyrus Version 7.6 loaded with new features for business users

Episode 3: Localize Numbers and Dates with Custom Variable Formats

February 22, 2021Karina Lehrner-Mayer

In our third episode we want to look at a major aspect of designing dynamic business correspondence: using variables in your documents that can be filled with data, changing not…Continue readingEpisode 3: Localize Numbers and Dates with Custom Variable Formats

Papyrus Virtual Workshops – the winner of the current COVID-19 situation

February 11, 2021February 11, 2021Judith Gatscher-Riedl

Since COVID-19 has started to change the world and our daily working conditions, the standard Papyrus Workshops are offered in a newly created virtual cloud environment that allows participants to…Continue readingPapyrus Virtual Workshops – the winner of the current COVID-19 situation

Creating Better User Experience: Papyrus Business User Interfaces

February 9, 2021March 9, 2021Nenad Davitkovski

The currently observed importance for business digitization strategies are fueled by the worldwide pandemic urging even small- to medium-sized businesses to install solutions for online shops, customer self-servicing applications and…Continue readingCreating Better User Experience: Papyrus Business User Interfaces

Episode 2: Let your Document Speak More than One Language

February 4, 2021February 8, 2021Karina Lehrner-Mayer

The second episode of our Tip & Tricks series shows how language variants of text building blocks help you build your document for an international audience in different languages, even…Continue readingEpisode 2: Let your Document Speak More than One Language

2021 is the Year of Transition: Hyperautomation and low-code, no-code

January 29, 2021May 30, 2022Ina Lerch

The fight against the pandemic is not yet won, but with the vaccination striding ahead, businesses are starting to look forward to not only making up for losses, but tapping…Continue reading2021 is the Year of Transition: Hyperautomation and low-code, no-code

Discover the Papyrus Academy Training Strategy

January 20, 2021January 21, 2021Christoph Ruhsam

The Papyrus education concept builds on a mature top-down training concept that was established over years of training experience and adapted to the needs of successful Papyrus implementations. It starts…Continue readingDiscover the Papyrus Academy Training Strategy

Episode 1: Customize Lists with Reusable Building Blocks

January 18, 2021January 18, 2021Karina Lehrner-Mayer

Business Designer for Correspondence Tips & Tricks In the first episode of our Tip & Tricks series on Business Designer, we explain how you turn a text building block into…Continue readingEpisode 1: Customize Lists with Reusable Building Blocks

Training the Machine

January 14, 2021January 14, 2021Dario D'urso

If you ask anyone to mention an innovative technology you will get the same answer 95% of the time – Artificial Intelligence. The other 5% will respond differently and more…Continue readingTraining the Machine

The Papyrus Certification Program

January 12, 2021January 13, 2021Christoph Ruhsam

Over the last two years we observed a noticeable increase in persons seeking a certification for their Papyrus skills in order to offer professional Papyrus services on the worldwide Papyrus market.…Continue readingThe Papyrus Certification Program

Fusion Teams: Shared Mission for Greater Business Agility

December 9, 2020January 29, 2021Ina Lerch

Nearly everyone works with fusion teams – large and midsize enterprises alike. According to Gartner, ‘at least 84% of large and midsize companies, and 59% of government entities have already…Continue readingFusion Teams: Shared Mission for Greater Business Agility

Join our senior manager Freddie van Rijswijk for a webinar Oct. 28 at noon CT as he presents Increase cash flow and reduce cost using CCM for payment collection. A…Continue readingWebinar: Increase cash flow and reduce cost using CCM for payment collection

BIM Saves Energy: Adaptive Case Management as a step forward in the project management for the building industry

October 8, 2020October 9, 2020Antonio Gutiérrez

The building industry is one of the sectors that lacks a truly digitalization ecosystem. There are many different tools targeted to a specific area, like 3D modeling or thermal description,…Continue readingBIM Saves Energy: Adaptive Case Management as a step forward in the project management for the building industry

Providing better customer experience is a winning strategy in recession

October 7, 2020October 8, 2020Ina Lerch

With the outbreak of the COVID-19, digital communication has become a necessity for millions of people around the world. According to research and advisory firms, as markets normalize, customers will…Continue readingProviding better customer experience is a winning strategy in recession

What’s the problem with COBOL, Java or Python?

September 30, 2020September 30, 2020Freddie Van Rijswijk

Most of us, as soon as we see mainframe and COBOL think Yeuch! Code from the 1960s? Does the fact that it is 60 years old make it bad? COBOL…Continue readingWhat’s the problem with COBOL, Java or Python?

Papyrus Software to showcase CCM platform at Xplor20

September 29, 2020September 29, 2020Brad McDonnell

Papyrus Software is showcasing its Customer Communications Management software at Xplor20, a virtual conference on Sept. 29, Oct. 1, 6 and 8. This year’s virtual event allows you to join…Continue readingPapyrus Software to showcase CCM platform at Xplor20

When to consider enterprise application integration as the best software decision

September 28, 2020September 28, 2020Michael Firnthrat

The IT world has become much more interconnected between applications and solutions coming from different software vendors. Software is becoming more intelligent and, of course, companies want to use this…Continue readingWhen to consider enterprise application integration as the best software decision

Onboarding Money Launderers – 5 digital areas to visit in the Digital Journey

September 22, 2020Freddie Van Rijswijk

There’s trillions of dollars that are laundered through the financial system because the physical checks and physical documentation don’t work. The more and more we digitalize and automate the process…Continue readingOnboarding Money Launderers – 5 digital areas to visit in the Digital Journey

Pandemic leads to digital transformation surge – 3 technologies that are key

September 17, 2020September 29, 2020Freddie Van Rijswijk

Talking and working with our customers, we experience first hand how the pandemic has its effect on remote work, business continuity, employee and customer experience and, above all, cost reduction.…Continue readingPandemic leads to digital transformation surge – 3 technologies that are key

Customer Experience – Find ways to deliver value to your customers

September 15, 2020July 12, 2021Ina Lerch

Meeting customer experience (CX) has a direct impact on revenues from the core product as well as on cross-selling/up-sell, referral revenues, purchase frequency and total revenues over the lifetime of…Continue readingCustomer Experience – Find ways to deliver value to your customers

Papyrus Virtual Workshops: Our answer to education during COVID-19

September 15, 2020September 17, 2020Judith Gatscher-Riedl

With many professionals now putting down roots in the home office amid the pandemic, Papyrus Software has made it easy for customer employees to continue or deepen their Papyrus knowledge…Continue readingPapyrus Virtual Workshops: Our answer to education during COVID-19

Papyrus free AFP Viewer: support for the industry standard to view AFP files

September 15, 2020September 29, 2020Christoph Ruhsam

Each year, thousands of users download Papyrus Software’s free AFP Viewer as the go-to application to view AFP files. We offer this application as freeware to benefit those in the…Continue readingPapyrus free AFP Viewer: support for the industry standard to view AFP files

Best Practices: Consolidating your Business Communications for an Excellent Customer Experience (CX)

September 14, 2020September 29, 2020Brad McDonnell

Join our Senior Manager – Project Quality Assurance, Rob Browne on Sept. 16 as he presents the webinar “Best Practices: Consolidating your Business Communications for an Excellent Customer Experience (CX).” View a…Continue readingBest Practices: Consolidating your Business Communications for an Excellent Customer Experience (CX)