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Adaptive Case Management (ACM)
Business Engagement Solutions
Corporate Solutions
Empower knowledge workers with digital collaboration and integrated artificial intelligence support
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Enabling Business Value Streams
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Experience a Mind-Shift
When Building Any Business Application
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Award Winner for Excellence in Case Management and BPMPapyrus ACM
based
collaboration
platform
for Campaign
Management
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Automation of Multi-Channel Inbound MailMachine LearningArtificial IntelligencePattern RecognitionRobotics
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Global Honors for Excellence in Business Process ManagementPapyrus Software
Customer is
a Winner in
2016 WfMC Global
Awards for BPM
If Workforce Management,
BPM & Mobile are your topics
the 3-minute presentation
by WfMC Chair Keith Swenson
is a MUST watch.
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Papyrus OMNI Channel Platform – Finalist in the ACORD Insurance Innovation ChallengeDigital & traditional business: Supported by one platform
Online Channel: Web and mobile users fully integrated with back office
SOA: Facilitates integration with existing backend applications (mainframe)Cross Channel: Spans across inbound & outbound communication channels
Real-time interactive two-way communication
Converged: Interactions begin in one division and are completed in another
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Award Winner for Excellence in Case ManagementLeading European Bank
submitted by
ISIS Papyrus
Winner 2016
WfMC Award for
Excellence in
Case Management
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Digitize your Business - Papyrus Online ChannelOnline channel applications on web and mobileManaged by business teamsFully integrated with backend data and systemsEmpowered by Adaptive Case Management
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GoingMobilewithPapyrus
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The Forrester Wave™: Dynamic Case Management, Q1 2016ISIS Papyrus imports information models to help
jump-start process design.Goal orientation … is advanced relative to other providers.
Tight integration with CCM, capture and ECM is a strength.
The product remains a particularly strong fit for
specialized and complex process support.
Customer Case Studies
Our customers are proud of the exciting apps they create with Papyrus - as are we.
As always a fantastic innovative event.
Very thought provoking. Taking a lot of good ideas away with me.
Gary Robinson, Technical Team Leader, RR Donnelley Global Document Solutions, UK
Papyrus World Conference
Face-to-face. One-on-one. Hands-on. The best way to explore.
Global ISIS Papyrus Open House und User Conference
Vienna, Austria - April 26-28, 2020 | Register here | Anmeldung
ISIS Papyrus Strategy and User Conference Asia
Hong Kong - July 16, 2020 | Register here
Upcoming Trade Shows
Gartner Enterprise Architecture & Technology Innovation Summit 2020
Orlando, Florida | May 19-21, 2020 | More information
Gartner Enterprise Architecture & Technology Innovation Summit
London, UK | June 10-11, 2020 | More information
Gartner IT Symposium/Xpo 2020
Orlando, Florida | October 18-22, 2020 | More information
Gartner IT Symposium/Xpo 2020
Barcelona, Spain | November 9-11, 2020 | More information
An exciting event, full of surprises. An opportunity
to solve all queries and listen to all new features.
Toula Yiapatou, Systems Analyst, CYTA - Cyprus Telecom
Messages from the CEO
Customer Contact Center – here every interaction counts
The value we can bring to your Contact Center is a single cockpit containing the customer contact history and access to customer data, documents and communication channels in a single user interface.
The push toward RPA and consolidating a scattered landscape
At the recent Gartner Symposium, attendees wanted to know how Papyrus Software is different (better) than other solutions providing automation in digital transformation (RPA/AI) and collaboration beyond a disconnected landscape of communication channels.
Ready for a modern CRM-landscape?
A scattered landscape of too many communication tools, fragmented ownership and too many document templates with high complexity are often key barriers to enable successful customer engagement. The digital transformation roadmap must span across print and digital, offering customer interactions by chat, SMS, mobile, social and links in emails.