Papyrus Blog

Accelerating Digital Transformation

November 16, 2020November 16, 2020Ina Lerch

“If it ain’t broke, don’t fix it” may have been a viable approach in past times. But not now. COVID-19 has fundamentally shaken up the world and business landscape, forcing massive…Continue readingAccelerating Digital Transformation

Deploy the Digital Transformation Roadmap with Papyrus CCM Solution

November 5, 2020November 20, 2020Brad McDonnell

A scattered landscape of too many communication tools, fragmented ownership and clustered document templates are key barriers to successful customer engagement.…Continue readingDeploy the Digital Transformation Roadmap with Papyrus CCM Solution

No Application is An Island

October 23, 2020May 30, 2022Ina Lerch

COVID-19 has been the greatest trigger for change in our lifetime, forcing many to rethink, reshape their business systems, and seek the way out of the status quo. Holding back change…Continue readingNo Application is An Island

Webinar: Increase cash flow and reduce cost using CCM for payment collection

October 22, 2020October 22, 2020Brad McDonnell

Join our senior manager Freddie van Rijswijk for a webinar Oct. 28 at noon CT as he presents Increase cash flow and reduce cost using CCM for payment collection. A…Continue readingWebinar: Increase cash flow and reduce cost using CCM for payment collection

BIM Saves Energy: Adaptive Case Management as a step forward in the project management for the building industry

October 8, 2020October 9, 2020Antonio Gutiérrez

The building industry is one of the sectors that lacks a truly digitalization ecosystem. There are many different tools targeted to a specific area, like 3D modeling or thermal description,…Continue readingBIM Saves Energy: Adaptive Case Management as a step forward in the project management for the building industry

Providing better customer experience is a winning strategy in recession

October 7, 2020October 8, 2020Ina Lerch

With the outbreak of the COVID-19, digital communication has become a necessity for millions of people around the world. According to research and advisory firms, as markets normalize, customers will…Continue readingProviding better customer experience is a winning strategy in recession

What’s the problem with COBOL, Java or Python?

September 30, 2020September 30, 2020Freddie Van Rijswijk

Most of us, as soon as we see mainframe and COBOL think Yeuch! Code from the 1960s? Does the fact that it is 60 years old make it bad? COBOL…Continue readingWhat’s the problem with COBOL, Java or Python?

Papyrus Software to showcase CCM platform at Xplor20

September 29, 2020September 29, 2020Brad McDonnell

Papyrus Software is showcasing its Customer Communications Management software at Xplor20, a virtual conference on Sept. 29, Oct. 1, 6 and 8. This year’s virtual event allows you to join…Continue readingPapyrus Software to showcase CCM platform at Xplor20

When to consider enterprise application integration as the best software decision

September 28, 2020September 28, 2020Michael Firnthrat

The IT world has become much more interconnected between applications and solutions coming from different software vendors. Software is becoming more intelligent and, of course, companies want to use this…Continue readingWhen to consider enterprise application integration as the best software decision

Onboarding Money Launderers – 5 digital areas to visit in the Digital Journey

September 22, 2020Freddie Van Rijswijk

There’s trillions of dollars that are laundered through the financial system because the physical checks and physical documentation don’t work. The more and more we digitalize and automate the process…Continue readingOnboarding Money Launderers – 5 digital areas to visit in the Digital Journey

Pandemic leads to digital transformation surge – 3 technologies that are key

September 17, 2020September 29, 2020Freddie Van Rijswijk

Talking and working with our customers, we experience first hand how the pandemic has its effect on remote work, business continuity, employee and customer experience and, above all, cost reduction.…Continue readingPandemic leads to digital transformation surge – 3 technologies that are key

Customer Experience – Find ways to deliver value to your customers

September 15, 2020July 12, 2021Ina Lerch

Meeting customer experience (CX) has a direct impact on revenues from the core product as well as on cross-selling/up-sell, referral revenues, purchase frequency and total revenues over the lifetime of…Continue readingCustomer Experience – Find ways to deliver value to your customers

Papyrus Virtual Workshops: Our answer to education during COVID-19

September 15, 2020September 17, 2020Judith Gatscher-Riedl

With many professionals now putting down roots in the home office amid the pandemic, Papyrus Software has made it easy for customer employees to continue or deepen their Papyrus knowledge…Continue readingPapyrus Virtual Workshops: Our answer to education during COVID-19

Papyrus free AFP Viewer: support for the industry standard to view AFP files

September 15, 2020September 29, 2020Christoph Ruhsam

Each year, thousands of users download Papyrus Software’s free AFP Viewer as the go-to application to view AFP files. We offer this application as freeware to benefit those in the…Continue readingPapyrus free AFP Viewer: support for the industry standard to view AFP files

Best Practices: Consolidating your Business Communications for an Excellent Customer Experience (CX)

September 14, 2020September 29, 2020Brad McDonnell

Join our Senior Manager – Project Quality Assurance, Rob Browne on Sept. 16 as he presents the webinar “Best Practices: Consolidating your Business Communications for an Excellent Customer Experience (CX).” View a…Continue readingBest Practices: Consolidating your Business Communications for an Excellent Customer Experience (CX)