Business Goals

• Avoid repetition of content and text
  
• Reduce number of pages
  
• Simplify content language
  
• Re-use content for different designs - enable handling of different brands
  
• Reduce number of calls to call center
  
• Decrease time to market for new services
  
• Reduce distribution costs
  

Functional Requirements

• Multichannel delivery driven by customer preference
  
• Enhanced design and layout
  
• Recognizable structure - improved navigation
  
• Multilingual support - Danish, Norwegian, Swedish, Finnish, English
  
• Color printing - new four-color design
  
• Custom, variable input for each customer
  
• Centralized printing - outsourced to a services company

Business Goals

• Create a common repository for all contracts
  

• Provide automated review and audit process
  

• Enable reminders for expiring contracts
  

• Improve contracting quality by controlling key contract information
  

• Ensure early involvement before procurement
  

• Control outsourcing cost

  
  

Functional Requirements

• Process management capabilities
  

• Expansion of existing Papyrus Process and input control
  

• Portal GUI in local language(s)
  

• Adaptive image view
  

• Action item and audit trail
  

• Document management integration
  

• Application platform for future needs

Business Goals

• Consolidation of business documents in a single location
  

• Migration from mainframe systems
  

• Seamless integration of correspondence system with SAP business applications
  

• Common interface and access for internal and field staff
  

• Enhance print, post-processing and postal efficiencies and savings
  

• Electronic document presentment

  
  

Functional Requirements

• SAP integration and hosting
  

• Migration from mainframe server and applications
  

• Relocation of output generation
  

• Correspondence management via identical browser/desktop GUIs
  

• Boosting output management utilization
  

• Network address translation (NAT)
  

• PDF conversion, generation and archiving

Business Goals

• Provide a common platform for all documents
  

• Avoid repetition of content and text
  

• Enable document reprints
  

• Simplify content language
  

• Decrease time to market for new services
  

• Reduce distribution costs

  
  

Functional Requirements

• High availability
  

• Disaster recovery
  

• Flexibility in managing document post-production
  

• Document archiving and retrieval
  

• Multichannel delivery
  

• Enhanced design and layout

Business Goals

• Consolidation of island systems
  

• Achieving a single platform for business documents
  

• Simplifying document design & changes to minimize redundancy
  

• Standardizing corporate identity
  

• Efficient administration and cost control

  
  

Functional Requirements

• Integration of XML, CRM/Siebel and Beta93/Archive
  

• Central resource and output management
  

• Interface consistency (online and offline)
  

• Single-source document design for multichannel production/delivery
  

• Multiple language variants
  

• Print and postal optimization

Business Goals

• Ensure timely, accurate and efficient payment processing
  

• Visibility and security in active and archived records
  

• Optimize resources to support 100 regional branches
  

• Maintain transparency, quality and security compliance
  

• Enable centralized control and maintenance

Functional Requirements

• Automated document recording
  

• Distributed capture with central document processing
  

• Advanced data recognition, classification and validation
  

• Consistency of user GUI
  

• Concurrent overview of active/archived customer data
  

• Easy exception handling

Business Goals

• Cohesive Correspondence system
  

• Multichannel delivery of customer documents
  

• Integrated contract generation
  

• International scope and access
  

• Consistency of corporate identity
  

• Streamlined document processes

  
  

Functional Requirements

• Loose coupling with business applications
  

• Predefined and tailor-made text blocks for variable information
  

• Object/resource sharing between production and output management systems
  

• Bundled delivery of customer documents across output channels
  

• Language variants and versioning for documents, GUI

Business Goals

• Single solution for outbound production
  

• User portal for access and search
  

• Simplified change management
  

• Migration from mainframe network printing
  

• Leverage existing document management investment

  
  

Functional Requirements

• Extend Papyrus document tools and technology
  

• Document status and classification for listing bundling and distribution
  

• GUI to search document and security rules with LDAP
  

• Workflow integration
  

• All Beta 93 functionalities without code changes
  

• High availability between production and development

Business Goals

• Increased operational efficiency of DCO activity
  

• Improved customer credit processing
  

• Minimal implementation and ongoing costs
  

• Automated capture / processing of high-volume fax traffic
  

• Centralized control with local access
  

• Integration with existing systems

  
  

Functional Requirements

• Browser-based GUI for document processing and storage access
  

• Distributed capture and processing with centralized document control
  

• Advanced document recognition and classification with validation for multiple payment and form types
  

• Consistency of multichannel document handling
  

• Seamless control by authorized personnel

Business Goals

• Empowering the Sales Document team
  

• Elimination of manual document production
  

• Faster document processing
  

• Reduced turnaround for document changes
  

• Reduced storage and waste of printed forms

  
  

Functional Requirements

• Template conversion and creation
  

• High-volume, high-speed document generation
  

• Incorporating document logic and workflow
  

• Control of generated documents
  

• Language and legal variants
  

• Distributed output - print and PDF