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Papyrus Software

Papyrus Open House Global 2025

Strategy and User Conference
Face-to-Face

April 6-8, 2025
Vienna, Austria

Ladies and Gentlemen,

You are cordially invited to the ISIS Papyrus Open House Global 2025, a premier event dedicated to the future of business process management (BPM) and customer communication management (CCM). Join us on April 6-8, 2025, as we delve into the transformative power of artificial intelligence (AI) and process mining.

Immerse yourself in technical deep dives, where you'll learn about the latest advancements in Papyrus products, cloud deployment, IBM Watsonx integration, process mining, and our cutting-edge CCM solutions. Gain hands-on experience in interactive workshops, mastering document migrations, creating business value streams, and training for AI automated document capture with our powerful designer tools and technologies.

Connect with industry experts, peers, and Papyrus professionals at networking opportunities, exchanging best practices and insights. Join our Thought Leadership Sessions and Management Circle Seminar, where industry leaders and Papyrus experts discuss their vision for the future of customer communications and content management applications embedded in business processes.

We look forward to welcoming you to this transformative event.

Annemarie Pucher Signature

Annemarie Pucher

Chief Executive Officer
Papyrus Software

Conference languages: English | German

Engage in stimulating discussions about revolutionary technologies and their real-world implications

Event starts on Sunday, April 6th with a Welcome Gala Reception at 6PM, and it ends on Tuesday, April 8th at 5PM.
Business casual attire.

Check out last year's event
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Agenda Highlights

AI-Powered Business Transformation

  • Revolutionizing BPM & Programming with AI and NLP integration
  • Digital Transformation of Forms into conversational experiences
  • Unlocking Business Value: AI Solutions for Document Management

Streamlining Operations

  • Document Migrations Made Easy with integrated test center
  • Intelligent Document Processing for automated inbound mail
  • Revolutionize customer communication with Automated Document Factory

Empowering Your Workforce

  • Content Management & Digital Workplace solutions
  • The PDF/UA Process for Creating Accessible Business Documents
  • Collaborative Case Management for Unstructured Tasks

Boosting Productivity

  • Seamless integration with existing systems
  • Empower Employees and Customers with a Self-Service Portal
  • Effortless Efficiency: A Unified Platform Experience
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What Makes This Year's Open House Unique?

Success Story

The Future of Forms Management

Union Investment
Case Study

Streamlining Document Migrations

HDI
Case Study

Digitally Transforming Loan Requests and Contracts

LBBW
Showcase

Business-boosting home loan application development

BAWAG
Showcase

Revolutionizing Operations with AI in process management

IBM AI Evangelist
Case Study

ESG regulatory compliance: Why do it now?

Chair of the ESG Institute
Case Study

Native AI Cloud Services Health Claims Automation

Leading Healthcare Provider
Showcase

European Motor Accident Report Form: From request to completion

Showcase example
Partnership

Who should attend?

The Papyrus Open House Global 2025 is specifically tailored for:

  • Executives driving business growth through enhanced customer engagement.
  • Architects designing and implementing modern, customer-centric digital solutions.
  • Decision-makers seeking to optimize business processes and improve operational efficiency.
  • Professionals involved in all aspects of customer communications, from design to delivery.

Bring Your Team!

The Open House & User Conference provides the perfect opportunity for teams to learn, network, and grow together. Explore the comprehensive program and discover valuable sessions tailored to your team's specific needs.

Missed the Papyrus User Group Meeting?

Join us at the Open House Global 2025 for a special session hosted by Hans Schlömer from HDI. This is a valuable opportunity for Papyrus users who were unable to attend the recent user group meeting to learn and network. Let's shape the future of Papyrus together!

Multi-track schedule of the Open House and User Conference


Two-Days of Presentations
Actionable insights for the transition to digitalization


Management Circle Seminar
Inspiring interdisciplinary topics


Instructor Led Workshops
Hands-on experience


Real-World Case Studies
Meet our customers


Exclusive Peer Networking
Meet top-notch experts and visionary minds


Solutions Center
Live demos with best practices

Agenda at a Glance

Monday, April 7
Europe CET | 9 - 13 Presentations and Case Studies

09:00 - 10:00

Opening Keynote
The Digital Symphony

Get inspired by experts and thought leadership

Q&A

10:00 - 11:00

Digitize and Scale to Drive Change
  • The Power of Digital Document Factories
  • Streamlining Document Migrations
  • The Future of Forms Management
Solutions Panel

11:00 - 12:00

Customer Communications Management
  • Personalization, Consolidation
  • Streamlining Document Migrations
  • Real-time Web and Mobile
  • AFP | PDF & PDF-UA
  • HTML | Email
Live Demos

12:00 - 13:00

Application Integration
  • SOA Service Layer
  • Salesforce | SAP
  • MS Teams | MS Dynamics
  • MS Power BI
Case Studies

13:00

Lunch

14:00-18:00

  • Management Circle Seminar
  • Demo Center
  • Hands-on Workshops
  • User Group Meeting
  • One-on-One Meetings
Tuesday, April 8
Europe CET | 9 - 13 Presentations and Case Studies

9:00 - 10:00

Opening Keynote
Beyond Static Code: Embracing the 'Living' Application
  • Process Mining
  • NLP | AI
  • Low Code | No Code
Interactive

10:00 - 11:00

Intelligent Document Processing
  • Automating Classification and Metadata Extraction
  • Effective Document & Content Management
  • Digital Workplace: A New Era of Productivity
Solutions Panel

11:00 - 12:00

ACM: Flexibility in Case Management
  • Beyond BPM limitations
  • Automate and collaborate
  • A Symphony of technologies
Use Case Examples

12:00 - 12:45

Deployment
  • Cloud native & hybrid Cloud
  • Re-platforming | Scaling
  • Project Quality Assurance
  • Managed Services
Q&A

12:45

Lunch

14:00-17:00

  • Management Circle Seminar
  • Demo Center
  • Hands-on Workshops
  • One-on-One Meetings

Featured Speakers

Annemarie Pucher

Annemarie Pucher

CEO
Papyrus Software
Andreas Breitenmoser

Andreas Breitenmoser

EMEA ISV Central & North Lead
Amazon Web Services
Sabrina Blaukopf

Sabrina Blaukopf

Director New Technologies
Papyrus Software
Olaf Hahn

Olaf Hahn

Cloud/AI Evangelist
IBM
Freddie van Rijswijk

Freddie van Rijswijk

Lead Architect
Papyrus Software
Hans Schlömer

Hans Schlömer

Product Owner
HDI
Speaker Name

Christoph Ruhsam

Papyrus Academy Manager
Papyrus Software
Joanne Flinn

Joanne Flinn

Senior Accredited Director
ESG Institute

More Speakers

 Roberto Anzola

Roberto Anzola

Vice President of Papyrus Solutions
Rob Browne

Rob Browne

Senior Manager - Project Quality Assurance
Ekaterina Andrianova

Ekaterina Andrianova

Manager Capture Solutions
Raphael Marek

Raphael Marek

Manager CCM Solutions
Michael Firnthrat

Michael Firnthrat

Head of Development
Lazar Sokic

Lazar Sokic

Advisory Consultant Products
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Management Circle Seminar

Ignite Your Strategic Thinking at the Management Circle Seminar

Monday and Tuesday, April 7-8

Europe CET | 2 - 5PM

Language: English and German

Experience a thought-provoking exchange of ideas with industry leaders. Engage in insightful discussions on critical IT topics with your peers. Gain valuable perspectives from ISIS Papyrus Executives on current and future trends. Enjoy a relaxed atmosphere for networking and knowledge sharing.

Inspiring interdisciplinary topics moderated by industry leaders:

  • Document Migrations: Lessons Learned and Strategies for Success
  • The Power of Natural Language in Business Value Streams
  • Process Mining: From Data to Actionable Insights
  • Mastering Content: From Chaos to Control


Exclusive One-on-One Meetings

Don't miss this opportunity to connect directly with conference speakers and solution experts. Schedule your one-on-one meetings during registration for personalized advice and valuable insights.

Hands-on Workshops

Hands-on Workshops

Monday and Tuesday, April 7-8

Europe CET | 2 - 5PM

Language: English and German

Papyrus Academy offers hands-on workshops led by skilled trainers. Gain practical experience in deploying, configuring, and operating our core products and solutions. Learn to design business documents and custom applications with expert guidance. Benefit from the real-world experience of our trainers in successful Papyrus projects. Experience high-quality learning in a supportive environment.


Hands-on Workshops

Demo Center

Witness compelling live demonstrations of our latest software solutions and designer tools. See the next-generation Papyrus Designer in action! Bring your specific use cases for a personalized discussion on deployment and how we can tailor solutions to your unique needs.

Join Us at Our Center of Excellence

Welcome to the Papyrus Open House Global 2025, our premier annual gathering for industry leaders and innovation seekers. This event brings together executives, enterprise architects, and digital transformation specialists for an immersive experience in customer experience, document management, and communications technology.
At our state-of-the-art Center of Excellence in Vienna, you'll engage in powerful keynotes, hands-on workshops, and interactive demos. Connect with peers during our management circle seminars, enjoy Austrian hospitality with gourmet specialities, and participate in our exclusive welcome reception in Vienna - all while exploring the future of digital transformation with our expert team and global customer community.
ISIS Papyrus Europe AG
Papyrus Platz 1
2345 Brunn am Gebirge, Vienna
Austria
Book your stay at our partner hotels
Johann Strauss Experience

Experience 200 Years of Johann Strauss: The Viennese Waltz King

Celebrate the 200th birthday of the Waltz King, Johann Strauss II, with us in Vienna on Sunday, April 6th. Join us for an evening of Strauss's timeless music as Vienna celebrates this legendary composer across the city. From grand ballrooms to intimate stages, experience the magic of Strauss that continues to enchant audiences worldwide.

Papyrus Golf Open

Papyrus Golf Open

Monday April 7 at 6pm

Papyrus Golf at Papyrus Platz 1

Join us for an exciting evening of golf and networking at our annual Papyrus Golf Open. Whether you're a seasoned golfer or just starting out, this event offers a perfect blend of sport, social interaction, and business networking. Enjoy the beautiful course while connecting with fellow industry professionals in a relaxed atmosphere.

Papyrus Open House: In Their Words

"I was personally very satisfied by all the discussions we could have at the Open House. Lots of information was collected, that was very useful to build our own multiyear roadmap and manage the priorities. We appreciated the networking - or - before/after work activities, on Sunday and Monday evening. Meeting other customers or service providers was enriching."

Valery Letroye, AG Insurance, Head of IT Document Management

"Yet another fantastic Open House. I enjoyed the visit to Vienna, and the workshops in particular. One cannot place enough value on the opportunity to network with other users of Papyrus products. See you again next year."

John B. Martin, Nordea

"I received very helpful insights into the platform, had time for personal contacts with delegates exchanging experiences and learn about interesting use cases. The presentations and workshops were very stimulating. The key note was a lot of fun, as was the co-moderation of a Management Circle session. The trip to Vienna was definitely very worthwhile."

Hans Schlömer HDI AG Germany

"We would like to express our heartfelt thanks for the wonderful event and everyone's great commitment. We achieved our goals and our expectations were met. We were able to collect a lot of suggestions for what is happening now in Papyrus and in the future. And that was fun!"

Simone Jestadt, Teamleiterin Zentrale Systeme II, Informatik, Helvetia Insurance