Let's Talk
Free Workshop


Monday, May 8

9:00 - 10:00

Digital Transformation Journey

  • The Digital Experience Platform
  • Intelligent Capture automates document centric tasks at leading Insurer in the Nordics: Case Study
  • The Future of Information Management
Q&A Session

Annemarie Pucher


Hans Henrik Levy


Alan Pelz-Sharpe

10:00 - 10:45

Solutions For The New Digital Reality

Redesign For Digital
  • Migrate interactive PDF forms
  • Capture PDF and paper forms
  • Workflow instead email
  • E-signing and notarization | Blockchain
  • Centralized content services

Demo: DocuFlow
Interactive web forms with workflow

Freddie van Rijswijk

Web Communications
  • Self-Service Portal
  • Personalized experience
  • Customers and employees
  • Everyone is connected
  • Instant access to business docs
  • Response Management
Demo: Business Designer | Customer Journey Mapping

Deni Obradovic

Document Migration Strategies
  • 1:1 conversion and results
  • Consolidation practices
  • Migration tools
  • Test procedures
  • Compare

Demo: Test Center

Raphael Marek

11:15 - 12:15

Omni-Channel Communications

  • A central hub for all business communications
  • Single source business document design
  • Real-time and interactive letters
  • Multi-tenant
  • Change and release management
  • Digital signing
  • Collect, bundle, sort and augment output in the Document Pool
  • Multichannel distribution
  • Response management
  • Monitoring and Reporting
  • Omni-Channel Orchestration
  • Document Design Suite: Fusion teams take ownership of business document design
  • Easy integration with core systems
  • WebClient: Business Clerks perform interactive correspondence
  • Operations Designer: Define your own job and step templates and reports
    • Operator Workplace
    • Monitor and track
    • Print & eDelivery

Rob Browne

Daniela Zach

Andreas Klein

12:15 - 13:00

Enterprise Application Integration

  • Detach and integrate with existing applications
  • Tackle limitations with legacy technology
  • Loosely coupling with SOA layer
  • File, messaging and database adapters
  • SAP | Salesforce | Guidewire | MS Dynamics
Case Study: User management integration | LDAP, OKTA, Saml, OAuth2.0
Demo: Business Designer | Organization Administration

Michael Firnthrat

Roberto Anzola

Horst Voglgruber

Tuesday, May 9

9:00 -09:45

Innovation - Fit for Future

  • Build and deliver Business Value Streams
  • Fast and cost effective modernization of legacy applications
  • Avoiding lost in translation of requirements
  • Design and execute in one step
  • Reducing resource gaps by broadening teams
  • Over time improvements - no more legacy
Demo: Papyrus Converse Designer/Composer
How to quickly design and deploy multiple use cases

Sabrina Blaukopf

Alexander Adensamer

9:45 - 10:30

Adaptive Case Management

  • Collaborative work management
  • Automation of business processes
  • Integration with Salesforce, Microsoft Dynamics, SAP
  • Closed loop business communication - inbound meets outbound
Solutions Panel:
  • ACM & Capturing and the World's Oldest Tax - Case Study BDO AG
  • Contract Lifecycle Management
  • Customer Service Center at Utmost Life and Pension

Christoph Ruhsam

Andrew Jackson


Alexander Neef

Patrick Bernd Findeis

11:00 - 12:00

Intelligent Information Management

  • Content Services for the digital Enterprise
  • Self-Service for Customers and Employees
  • Enterprise Content Services for Work
  • Content Archiving for Legal Compliance
  • Intelligent document Capture with workflow
Demo: Capture training with the Business Designer
Demo: The digital Workplace
Use Cases | Telekom, Finance, Government

Freddie van Rijswijk

Ekaterina Andrianova

Lazar Sokic

Enterprise Mobility

  • How to deploy any business application to mobile
  • Full integration with Backend Systems
  • Consumer frontend with 2FA security
Use Case: Customer Portal on Mobile

Roberto Anzola

12:00- 13:00


  • Re-platforming to the cloud
  • Cloud-ready architecture
  • Scaling and Performance
Case Study: Openshift Container Platform
Q&A Session with Microsoft: Papyrus Azure SaaS service (HWR OCR, ChatGPT)

Best Practices for Project Implementations

  • Project Scoping
  • Proof of Concept
  • Production Readiness
  • The value PQA brings

Michael Firnthrat

Roberto Anzola

Rob Browne


Robert Voitleithner

Papyrus SaaS AG

  • Managed Services

Annemarie Pucher