A digital communication platform brings maximum value when used as a central hub. Spanning across physical and digital it drives customer experience with support for high-volume output, interactive communication and real-time digital messages with feedback loop. You can overcome digital transformation challenges by taking a strategic approach!
Fondsdepot Bank, a German credit institution, modernized and consolidated both client and regulatory correspondence using a single solution supporting a collaborative approach. Multi-channel documents are created one time with a single-source design and can be printed, sent electronically, posted to the company portal and transferred to more than 100 bank clerks for online letter writing based on their roles and responsibilities.
Fondsdepot Bank Case Study
Fondsdepot migrated 600 different forms from Adobe InDesign with 2,500 PDF variants. These documents were redesigned with the Papyrus Business Designer to streamline form creation, shifting work from graphic designers to non-technical business users leading to significant improvements in time-to-market, maintainability and cost reduction.
In addition, Fondsdepot is retiring StreamServe, migrating documents to modular document templates with the Papyrus Business Designer matching the companies CI/CD.
The new solution drives the bank’s personalized client-relevant communication via various media channels based on client segmentation and the mandatory communication driven by law obligations, allowing Fondsdepot to increase value for its clients and achieve full compliance at the same time.
Output Management and Automated Document Factory
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