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Papyrus Software
September 19th, 2025 Ivrea, Italy
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Papyrus Open House and User Conference

Take part in exciting discussions and presentations on important topics of digital transformation and ‘Fit for Future’ business solutions.

September 19th, 2025
Ivrea, Italy

Ladies and Gentlemen,

We cordially invite you to be part of the future of Business Process Management (BPM) and Customer Communication Management (CCM) at the ISIS Papyrus Strategy and User Conference 2025. On September 19th, 2025, immerse yourself in the cutting-edge world of Artificial Intelligence (AI) and Process Mining.

Praxis meets Innovation: At this year’s Strategy Conference, you will gain technical mastery through in-depth sessions on Papyrus products, the cloud, IBM Watsonx, process mining, and our advanced CCM solutions. You will also learn practical solutions for successful document migrations, business value stream optimization, and automated, AI-driven document capture using our powerful designer tools. Forge meaningful connections by engaging in interactive networking formats with leading industry experts, experienced users, and the Papyrus team, allowing you to share challenges, exchange strategies, and gain exclusive perspectives.

Furthermore, you will hear from the forefront and discover how industry leaders and Papyrus visionaries are integrating the future of customer communication and intelligent content management into the fabric of modern business processes.

We are excited to welcome you to this impactful event.

Annemarie Pucher Signature

Annemarie Pucher

CEO
Papyrus Software

Conference language: English | Italian

Take part in stimulating discussions about revolutionary technologies and their real-world impact.

The event begins on 19th September, with an initial session starting at 8:30 a.m. It ends in the afternoon at 4:00 p.m. Enjoy a diverse conference program, rounded off by top-class gastronomy, and get to know our team and our customers.

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Agenda Highlights

AI-Powered Business Transformation

  • Revolutionizing BPM & Programming with AI and NLP integration
  • Digital Transformation of Forms into conversational experiences
  • Unlocking Business Value: AI Solutions for Document Management

Streamlining Operations

  • Document Migrations Made Easy with integrated test center
  • Intelligent Document Processing for automated inbound mail
  • Revolutionize customer communication with Automated Document Factory

Empowering Your Workforce

  • Content Management & Digital Workplace solutions
  • The PDF/UA Process for Creating Accessible Business Documents
  • Collaborative Case Management for Unstructured Tasks

Boosting Productivity

  • Seamless integration with existing systems
  • Empower Employees and Customers with a Self-Service Portal
  • Effortless Efficiency: A Unified Platform Experience
Papyrus Software

Papyrus Software Italy

Papyrus Software Italy office

The conference will be held at the Italy headquarters of ISIS Papyrus, in Ivrea, in a pleasant and peaceful setting. The event areas are spacious and designed to accommodate you and your team. Lunch will be served by a renowned catering service in the area.

Via Monte Navale 11 – 10015 Ivrea (TO)
+39 0125 645500

What Makes This Year's Strategy Conference Unique?

Success Story

The Future of Forms Management

Union Investment
Case Study

Streamlining Document Migrations

HDI
Case Study

Digitally Transforming Loan Requests and Contracts

LBBW
Showcase

Business-boosting home loan application development

BAWAG
Showcase

Revolutionizing Operations with AI in process management

IBM AI Evangelist
Case Study

ESG regulatory compliance: Why do it now?

Chair of the ESG Institute
Case Study

Native AI Cloud Services Health Claims Automation

Leading Healthcare Provider
Showcase

European Motor Accident Report Form: From request to completion

Showcase example
Partnership

Who should attend?

Open House and User Conference 2025 is specifically tailored for:

  • Executives driving business growth through enhanced customer engagement.
  • Architects designing and implementing modern, customer-centric digital solutions.
  • Decision-makers seeking to optimize business processes and improve operational efficiency.
  • Professionals involved in all aspects of customer communications, from design to delivery.

Bring Your Team!

Strategy & User Conference provides the perfect opportunity for teams to learn, network, and grow together. Explore the comprehensive program and discover valuable sessions tailored to your team's specific needs.

Agenda at a Glance

Friday morning, September 19th
Presentations and Case Studies

09:00 - 10:00

Opening Keynote
The Digital Symphony

Get inspired by experts and thought leadership

Q&A

10:00 - 11:00

Digitize and Scale to Drive Change
  • The Power of Digital Document Factories
  • Streamlining Document Migrations
  • The Empowered Employee
Solutions Panel

11:00 - 12:00

Customer Communications Management
  • Personalization, Consolidation
  • Streamlining Document Migrations
  • Real-time Web and Mobile
  • AFP | PDF & PDF-UA
  • HTML | Email
Live Demos

12:00 - 13:00

Enterprise Content Management
  • Simplify document classification
  • Automate retention policies
  • Version Management
  • Search | Find | Share
Application Integration
  • SOA Service Layer
  • Salesforce | SAP
  • MS Teams | MS Dynamics
  • MS Power BI
Live Demos and Case Studies

13:00

Lunch
Friday afternoon, September 19th
Presentations and Case Studies

14:00 - 14:30

Beyond Static Code: Embracing the 'Living' Application
  • Process Mining
  • NLP | AI
  • Low Code | No Code
Interactive

14:30 - 15:00

Intelligent Document Processing
  • Automating Classification and Metadata Extraction
  • Effective Document & Content Management
  • Digital Workplace: A New Era of Productivity
Solutions Panel

15:00 - 15:30

ACM: Flexibility in Case Management
  • Beyond BPM limitations
  • Automate and collaborate
  • A Symphony of technologies
Use Case Examples

15:30 - 16:00

Deployment
  • Cloud native & hybrid Cloud
  • Re-platforming | Scaling
  • Project Quality Assurance
  • Managed Services
Q&A

16:00

Closure

Why participate?

Presentations

Presentations
Get insights into key trends

Demos

Solution Demonstrations
Learn from practical experience

Sessions

Engage 1-to-1
with Papyrus experts

Networking

Network with your peers
Meet top-notch experts and visionary minds

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Papyrus Open House and User Conference: In Their Words

"It is interesting to participate in an event that allows you to clarify doubts and discover new possibilities directly with those who use the same software tools as us, as well as personally meet the relevant experts."

Andrea Fantoli, Poste Italiane

"I attended the Papyrus User Conference last year and found the event very interesting and informative, very useful for those who, like me, use the products on a daily basis. Here you can see the technical innovations and you can talk and discuss directly with the product managers."

Stefano Trevisin, Senior Software Developer, CCM specialist

"It was an absolute pleasure to participate in Papyrus' Open House Italia 2024. In a stunning location, I enjoyed the various meetings, gathering information, meeting the development team, and the opportunity to talk with both long-time users of the suite and those who are just starting to adopt it. Thank you again for your hospitality and helpfulness."

Marco Leoni, Pharma Consultant

"Attending Papyrus Software Open House Italy 2024 was truly a great experience. Very professional, modern topics such as business processes, AI, document management all well organized and illustrating. Speakers really know their turf and food was superb! I clearly recomend attending it!"

José V. Cantavella Cabedo, SEICA SPA