
Ladies and Gentlemen,
You are cordially invited to join us for the future of Customer Communication Management (CCM) embedded in Business Process Management (BPM) and Content Governance at the ISIS Papyrus Strategy and User Conference 2026. Immerse yourself in the "Digital Symphony"—a vision where Artificial Intelligence harmonizes technology and business logic into a single, powerful enterprise strategy.
At this year's conference, we bridge technical mastery with real-world application. Gain direct insight into the secure integration of IBM watsonx, the latest in Process Mining, and the evolution of Agentic AI. Our sessions focus on achieving operational excellence through Conversational AI (NLP) and hyper-personalized CCM solutions that respect Content Sovereignty and global regulatory requirements.
Take advantage of the numerous opportunities for Networking and Exchange to connect directly with industry experts, peers, and Papyrus specialists, gaining valuable best practices and insights for the DACH region.
We sincerely look forward to welcoming you in person to this forward-looking, transformative event.
Event begins at 9:00 AM with the opening keynote and concludes at 4:30 PM, followed by a networking reception at Kameha Grand Zürich. Business casual attire.
The Papyrus Strategy Conference 2026 is specifically tailored for:
Business Leaders driving growth through hyper-personalized customer engagement and brand loyalty.
IT Leadership & Architects designing and implementing scalable, secure, and modern digital ecosystems.
Operations Decision-Makers focused on optimizing complex business processes and end-to-end operational efficiency.
CCM & Digital Specialists managing all aspects of customer communications, from design to omni-channel delivery.

The Strategy Conference provides the perfect opportunity for teams to learn, network, and grow together. Discover the comprehensive program and find valuable sessions tailored to your team's needs.
A full day of keynotes, solution panels, live demos, and networking.
Transform institutional wisdom into actionable digital processes through AI-powered knowledge capture.
The Triple-Path Approach
Configuration over Hard-Coding · Single Source of Truth

Located in Glattpark near Zürich, this contemporary design hotel offers an inspiring setting for our conference program, with innovative spaces and Swiss precision in hospitality.



Hear what attendees have to say about their experience
Superbly organized, presented, and equally outstanding in informational content. The opportunities to exchange ideas with other users were excellent. I wish I could attend more often.
It's wonderful to come to the conference every year and see the list of Papyrus users and their contacts continue to grow.
Heartfelt thanks for the wonderful conference! We were able to gather many ideas for both the present and the future.
I was able to see how much we could standardize, simplify, and optimize the processing and management of both incoming and outgoing communications, all without the help of IT.
Join us in Zürich for an immersive day of innovation, networking, and strategic insights.
Register for Zürich