
Ladies and Gentlemen,
You are cordially invited to join us for the future of Customer Communication Management (CCM) embedded in Business Process Management (BPM) and Content Governance at the ISIS Papyrus Strategy and User Conference 2026. Immerse yourself in the "Digital Symphony"—a vision where Artificial Intelligence harmonizes technology and business logic into a single, powerful enterprise strategy.
At this year's conference, we bridge technical mastery with real-world application. Gain direct insight into the secure integration of IBM watsonx, the latest in Process Mining, and the evolution of Agentic AI. Our sessions focus on achieving operational excellence through Conversational AI (NLP) and hyper-personalized CCM solutions that respect Content Sovereignty and global regulatory requirements.
Take advantage of the numerous opportunities for Networking and Exchange to connect directly with industry experts, peers, and Papyrus specialists, gaining valuable best practices and insights for the European market.
We sincerely look forward to welcoming you in person to this forward-looking, transformative event.
Event begins at 9:00 AM with the opening keynote and concludes at 4:30 PM, followed by a networking reception at Steigenberger Icon Wiltcher's. Business casual attire.
The Papyrus Strategy Conference 2026 is specifically tailored for:
Business Leaders driving growth through hyper-personalized customer engagement and brand loyalty.
IT Leadership & Architects designing and implementing scalable, secure, and modern digital ecosystems.
Operations Decision-Makers focused on optimizing complex business processes and end-to-end operational efficiency.
CCM & Digital Specialists managing all aspects of customer communications, from design to omni-channel delivery.

The Strategy Conference provides the perfect opportunity for teams to learn, network, and grow together. Discover the comprehensive program and find valuable sessions tailored to your team's needs.
A full day of keynotes, solution panels, live demos, and networking.
Transform institutional wisdom into actionable digital processes through AI-powered knowledge capture.
The Triple-Path Approach
Configuration over Hard-Coding · Single Source of Truth

We have selected Steigenberger Icon Wiltcher's for our 2026 Strategy Conference in Brussels. Located on the iconic Avenue Louise in the heart of Brussels, this grand historic hotel offers an exceptional setting for our conference program, complemented by first-class Belgian hospitality.



Hear what attendees have to say about their experience
I was able to see how much we could standardize, simplify and optimize the processing and management, both incoming and outgoing, and this, without the help of IT.
Very interesting topics, helpful to think about our deliveries. You are very kind people.
Very interesting topics. Very friendly and helpful advice.
We have seen a lot of new things.
Join us in Brussels for an immersive day of innovation, networking, and strategic insights.
Register for Benelux