Register
May 17-19, 2026
Southlake, Texas, USA
May 17-19, 2026
Southlake, Texas, USA

Featured Speakers

Monday | Tuesday, May 18-19

Join us for an extraordinary gathering of industry pioneers, thought leaders, and technology innovators. Our distinguished speakers bring decades of experience in digital transformation, business innovation, and customer engagement to share valuable insights that will shape the future of business technology.

Keynote Speakers

Our keynote speakers are industry veterans and visionaries who will share their expertise and insights on the future of digital transformation and business innovation.

Annemarie Pucher

Annemarie Pucher

Chief Executive Officer
Papyrus Software

Annemarie Pucher is co-founder and CEO of ISIS Papyrus Group and has spent 33 years managing the worldwide sales and marketing of the unique content- and process-driven Papyrus platform enabling Omni-Channel Business Communication and Adaptive Case Management solutions. She studied law at the University of Vienna in Austria and began her career at IBM in software training at IBM Austria.

Keynote Presentation

The Vanishing Wisdom: Closing the Gap between Idea and Execution

What happens to your organization's competitive edge when expert knowledge hits a technical wall? It evaporates. For decades, we have forced business experts to wait for programmers to translate their wisdom into code—a chronic bottleneck that stifles speed and kills scalability.

This keynote explores Digital Sovereignty in 2026, moving "Beyond the Box" into a world where conversational AI acts as the bridge. Learn how to empower the people who know your business best to finally build the solutions themselves. We are entering a new era of living applications: an era where intuition meets execution, and the distance between a brilliant idea and a finished solution is reduced to a single conversation.

Key Takeaways
Breaking the Decade-Old Bottleneck Why the traditional translation from business logic to code is now obsolete and how to reclaim your speed.
The Rise of "Living Applications" Discover a new era of software that evolves at the pace of your thoughts, not your IT queue.
True Digital Sovereignty How empowering your subject matter experts to build their own solutions creates a culture of trust and 10x scalability.
Conversational AI as the Bridge How natural language interfaces finally close the gap between business vision and technical execution, turning a single conversation into a working solution.
Christoph Ruhsam

Christoph Ruhsam

Papyrus Academy Manager
Papyrus Software

Christoph Ruhsam is head of the ISIS Papyrus Academy, which focuses on the documentation of Papyrus software and the coordination of scientific projects with research partners in the context of the Papyrus platform. The Academy offers continuing education programs with certification and a dedicated group focuses on User Experience Design (UXD) for Papyrus user interfaces.

Christoph studied communications engineering at the Vienna University of Technology and received his PhD in 1994 on digital signal processing of biomedical signals. Since 1995 he has been working at ISIS Papyrus in various management positions.

Keynote Presentation

The Dual Strategy: Business Agility and Operational Excellence through Integrated IT Solutions

In the race to deliver exceptional Customer Experience (CX), the traditional "handoff" between Business and IT is often the biggest bottleneck. This keynote explores the Dual Approach—a transformative strategy that empowers both departments to work within a single, unified ecosystem.

By leveraging a Single Source of Truth (The WebRepository), organizations can finally achieve total communication control. We will dive into how the Papyrus platform transforms static documents into Context-Aware Interactions, ensuring every message is hyper-personalized and consistent across all channels—be it mobile, web, or print.

Key Takeaways
Empowering the Business User How the Business Designer allows non-technical users to manage templates and logic via an intuitive WYSIWYG interface, reducing IT dependency.
Operational Excellence for IT Streamlining delivery with Designer NG, offering drag-and-drop complexity without external coding.
360-Degree Visibility Integrating Case Management and CCM to provide agents with a complete history of the customer journey.
True Omni-Channel Freedom Why rendering at the "point of distribution" ensures your organization remains channel-independent and future-proof.
Sabrina Blaukopf

Sabrina Blaukopf

Director New Technologies
Papyrus Software

Sabrina Blaukopf has spent more than 20 years with Papyrus Software, where she took the opportunity to learn and work in a large spectrum of the software business, such as customer support, requirements engineering, application development, as well as management of development teams. After obtaining a degree in information systems, she is now head of product design and development for Papyrus Software' new technologies.

Her passion and oversight for new and innovative products form the cornerstones of the innovative next generation product 'Papyrus Converse' that, together with the unique capabilities of the powerful Papyrus Platform, will empower businesses to shape their successful future through innovative corporate applications in the digital age.

Keynote Presentation

From Rigid Processes to Living Applications

Empowering Business Language over Code

„If you can describe it, you can build it." For decades, the "translation gap" between business vision and IT execution has been the graveyard of innovation. When business experts have to wait weeks for programmers to translate their goals into code, accuracy is lost and agility dies.

This keynote introduces a paradigm shift: The Living Application. By utilizing a customized Ontology—the digital "glue" that connects data, expertise, and processes—Papyrus Converse allows business leaders to architect their own success using natural language. We move beyond static diagrams into Direct-to-App Transformation, where mapping a process on a tablet instantly creates a functional, operational application.

Key Takeaways
The Power of Ontology Discover how a shared business language eliminates the need for "coding" and ensures that your organization's specific terminology becomes the actual application logic.
AI with Context (Owlfie.ai) While standard AI guesses, Papyrus understands. Learn how our AI agent, powered by IBM watsonx, mines your historical archives to integrate deep institutional knowledge into new processes in real-time.
Real-Time Optimization Stop guessing and start simulating. See how embedded IBM Process Mining analyzes live ERP data to optimize your Value Stream while you are still in the building phase.
Enterprise-Grade Scale Understand how the partnership with IBM provides the "Enterprise-Grade" credibility and global scale required for mission-critical digital transformation.

More Speakers

Additional speakers will be announced soon. Stay tuned for updates on customer case studies, technology demos, and more industry experts joining our lineup.

Customer Case Studies

Real-world implementation insights from leading organizations

Technology Demos

Live demonstrations of the latest Papyrus innovations

Panel Discussions

Interactive sessions with industry leaders

Don't Miss These Insights

Register now to secure your place and hear from these distinguished speakers at Open House USA 2026.

Register for Open House USA 2026