Dear Colleagues and Friends,
We warmly invite you to our Open House at the ISIS Papyrus Italy headquarters in Ivrea. Join us for a day dedicated to the future of Customer Communication Management (CCM), Business Process Management (BPM), and Content Governance—all set within a pleasant and welcoming environment.
This year's event brings the "Digital Symphony" to life—a vision where Artificial Intelligence harmonizes technology and business logic into a single, powerful enterprise strategy. You'll gain direct insight into the secure integration of IBM watsonx, the latest in Process Mining, and the evolution of Agentic AI. Our sessions are designed around real-world applications, operational excellence through Conversational AI (NLP), and hyper-personalized CCM solutions.
The intimate setting at our Ivrea headquarters offers a unique opportunity for meaningful conversations—connect directly with Papyrus engineers, product specialists, and fellow users in a relaxed, focused atmosphere. Lunch will be served by a renowned local catering service.
We sincerely look forward to welcoming you to Ivrea for a productive and enjoyable day.
Event begins at 9:00 AM with the opening keynote and concludes at 4:30 PM, followed by a networking reception at the Papyrus Italy headquarters. Business casual attire.
The Papyrus Open House Italy 2026 is designed for:
Business Leaders driving growth through hyper-personalized customer engagement and brand loyalty.
IT Leadership & Architects designing and implementing scalable, secure, and modern digital ecosystems.
Operations Decision-Makers focused on optimizing complex business processes and end-to-end operational efficiency.
CCM & Digital Specialists managing all aspects of customer communications, from design to omni-channel delivery.
The Open House provides the perfect opportunity for teams to learn, network, and grow together. Discover the comprehensive program and find valuable sessions tailored to your team's needs.
A full day of keynotes, solution panels, live demos, and networking.
Transform institutional wisdom into actionable digital processes through AI-powered knowledge capture.
The Triple-Path Approach
Configuration over Hard-Coding · Single Source of Truth
The conference will be held at the Italy headquarters of ISIS Papyrus, in Ivrea, in a pleasant and peaceful setting. The event areas are spacious and designed to accommodate you and your team comfortably.
Hear what attendees have to say about their experience
It is interesting to participate in an event that allows you to clarify doubts and discover new possibilities directly with those who use the same software tools as us, as well as personally meet the relevant experts.
I attended the Papyrus User Conference last year and found the event very interesting and informative, very useful for those who, like me, use the products on a daily basis. Here you can see the technical innovations and you can talk and discuss directly with the product managers.
It was an absolute pleasure to participate in Papyrus' Open House Italia 2024. In a stunning location, I enjoyed the various meetings, gathering information, meeting the development team, and the opportunity to talk with both long-time users of the suite and those who are just starting to adopt it. Thank you again for your hospitality and helpfulness.
Attending Papyrus Software Open House Italy 2024 was truly a great experience. Very professional, modern topics such as business processes, AI, document management all well organized and illustrating. Speakers really know their turf and food was superb! I clearly recommend attending it!
Spend a day with us at our Italy headquarters — keynotes, live demos, and meaningful conversations in a welcoming setting.
Register for Italy