Ride the wave of inbound data. Emails, letters, digital channels—turning an overwhelming flood of incoming communication into clean, automated intelligence. Powered by machine learning and Cognitive AI, Papyrus Capture brings effortless mastery to your digital transformation.
Every single day, enterprises are deluged by hundreds of thousands of documents—emails, file attachments, paper, faxes, and digital forms. This incoming stream is a complex mix of structured forms, semi-structured accounting paperwork, and completely unstructured customer letters featuring both printed and handwritten text.
The operational hurdle? Processing this massive volume instantly, efficiently, and consistently to trigger downstream workflows. The goals are clear: high Straight-Through Processing (STP) rates, effortless handling of peak volumes without swelling headcount, and seamless distribution of data validation tasks across the organization.
The Papyrus Capture Solution delivers out-of-the-box standard processes powered by Machine Learning, OCR/ICR, and Cognitive AI.
Built on the robust Papyrus Objects Metasystem WebRepository infrastructure, the solution features an integrated database depot, the intuitive Papyrus Client GUI for manual verification via desktop or web portal, and over 20 native adapters. Backed by advanced LLMs like Mistral for high-precision semantic extraction and patented mechanisms like the User Trained Agent (UTA), Papyrus enables user-guided setup and continuous learning with minimal effort.
Papyrus eliminates bottlenecks entirely by automating document processing with exceptional speed and accuracy across every inbound channel—transforming raw data straight into intelligent workflows.
Beyond capture, the platform provides seamless inbound-outbound integration. An incoming request can immediately result in an outgoing response. Once data capture, document sorting, and intelligent classification are complete, incoming documents, emails, and messages are automatically routed where they need to go:
Instantly triggers actionable tasks across the Customer Contact Center, Onboarding, Claims Handling, and other business units.
Securely stores documents natively within the Papyrus WebRepository (WebArchive) infrastructure.
Seamlessly connects to 3rd-party enterprise archives such as IBM FileNet, Microsoft SharePoint, and legacy storage solutions via robust platform adapters.
Master inbound and outbound communications without the custom coding headache! Papyrus transforms multi-channel complexity into a clear, end-to-end digital advantage.
Illustrated above are the core platform modules—Papyrus Capture, Adaptive Case Management (ACM), and Archiving.
Physical documents are scanned, digitally signed, and encrypted to instantly transform them into secure, business-critical information.
Built-in ISDN interfaces index fax documents at the source and securely distribute them across the organization based on roles and privileges.
Advanced neural networks classify emails using subject lines and body text, comparing similarities against stored domain data built from examples.
HTML or PDF response forms submitted via web applications are captured instantly using the Papyrus HTTPS Adapter and processed accordingly.
Integrates smoothly with 3rd-party application servers, Java applications, web portals, or any web-services-enabled system via robust REST/SOAP messaging.
The Papyrus Social Adapter extends connectivity natively by integrating with major social channels like Facebook, Twitter, and LinkedIn.
Papyrus Capture/Mobile enables flexible, highly accurate data entry and real-time processing straight from customer, remote staff, or field service devices.
Provides flexible import options for document batches, including integrated scanning and multi-format image imports, alongside robust ingestion via POP3, MAPI adapters, and social channels like Twitter.
Automatically sorts, rearranges, and splits imported document pages precisely to meet your operational requirements.
Assigns document taxonomies and classes using a diverse suite of advanced classification algorithms.
Extracts structured data seamlessly using intelligent patterns and advanced AI.
Facilitates both manual and automatic data verification, backed by real-time lookups in external databases or via REST APIs.
Routes documents and extracted data directly into downstream business processes, 3rd-party applications, file systems, external databases, or long-term archiving.
Security is foundational to the platform, driven by a granular User-Role-Privilege Concept that ensures users only access, view, and modify data they are explicitly authorized for. The customizable Papyrus EYE UI aligns effortlessly with your corporate identity and business standards. Key security pillars include:
Empowering non-technical users to continuously optimize data capture changes everything.
The Business Designer for Capture enables ad-hoc training of state-of-the-art machine learning classification processes. Thanks to the integration of modern Machine Learning, OCR/ICR, and cognitive AI, the platform achieves typical extraction accuracies of 95% to over 98% in straight-through processing (STP) for emails, free-form documents, and semi-structured paperwork (such as invoices, purchase orders, or delivery notes).
Utilizing advanced pattern recognition across fixed forms, free-form emails, scans, faxes, PDFs, office files, and handwritten information, the system makes your capture workflows smarter every single day. For complex, unstructured texts or handwriting, our intelligent Human-in-the-Loop approach ensures that edge cases are visually validated and learned—continuously optimizing data quality toward 100%.
True operational efficiency doesn’t happen in isolation. It occurs when document ingestion, adaptive case management, and customer communication flow through a single unified platform that transforms complexity into consistency—and lays the foundation for true AI readiness.
Analyst firm Infosource recently highlighted this exact end-to-end strategy in their Global Capture & IDP Vendor Matrix Report, recognizing ISIS Papyrus as a top “Disruptor” for our comprehensive vision and execution.
We didn’t build Papyrus Capture as another point solution. We natively embedded OCR/ICR, Cognitive AI, Natural Language Processing, and foundational LLMs directly into our core architecture.
It runs entirely on-premises or in your private cloud environment—with zero per-page fees. Your sensitive customer data never leaves your firewall, your operating costs stay completely predictable, and your teams get true layout-agnostic intelligence.
When an invoice, claim, or handwritten note enters your system, Papyrus Capture doesn’t look for fixed coordinates. It understands context—knowing intuitively that “Invoice No.”, “Rechnungsnummer”, and “Inv.#” carry the exact same operational meaning across structured, semi-structured, and unstructured documents alike.
To make this intelligence practical for daily operations, Papyrus Capture bridges advanced machine learning directly with your existing IT infrastructure:
Pre-built integration connects every inbound channel straight to adaptive case management, web archives, and core backend systems like SAP, Salesforce, or your custom ERPs.
Our intuitive Business Designer lets your domain experts—not software developers—train and supervise AI models using standard, natural language business rules.
Powered by our proven Metadata Architecture and central repository, giving your teams a single, secure interface for classification and verification across desktop and web.
Graphical definition for extracting text keywords and data fields from scanned images, e-mails, SOAP messages or faxes.
A user friendly WYSIWYG design tool for easy definitions when digitizing business content with a user-trained capture capability.
Automated “machine-learning-technology,” pattern recognition, contains OCR/ICR (5 engines) and “Context Fuzzy Record Associator,” image correction, document classification, data extraction and validation, email text classification, distributed archiving and automated content replication.
Manual correction on the desktop or in the browser.
Central point of administration and maintenance, including versioning, validation, change management, user authorization, business rule definition and process management definition.
Scanning of incoming mail.
E-mail receiving and handling.
Receiving and handling of incoming faxes.
Webservice integration.
Stores and retrieves indexed electronic incoming and outgoing documents, e-mails, data, voice, video and other content. Direct viewing in AFP, PDF and TIFF. Interface to third-party archives using standard adapters (XML and CMIS).
Interfacing directly via defined user roles.
Definable messaging interface for business data. Compiler- and platform-independent.
Connecting and integrating business document capture solution with existing ERP system(s).
Papyrus Capture is an intelligent document processing platform that automates classification, extraction and validation of data from all inbound channels including paper, email, fax, web, social and mobile using machine learning and user-trained agents.
Papyrus Capture processes incoming mail/scanning, faxes, emails, web responses, REST/SOAP application messages, social media (Facebook, Twitter, LinkedIn) and mobile capture from customer and field-service devices.
The Business Designer for Capture supports non-technical users to train classification processes using machine learning and pattern recognition, increasing accuracy and efficiency of data capture across all document types including handwritten information.
Papyrus uses advanced OCR/ICR with multiple engines including Fixform for known forms with predefined positions and Freeform for automatically recognizing unsorted business documents of unknown structure and layout.
Organizations typically see ROI within 12-18 months through reduced manual labor, increased data capture accuracy and the ability to handle daily or monthly peaks without additional personnel.
Yes. Papyrus Capture integrates via adapters for POP3, MAPI, IMAP, REST, SOAP, MQ Series, LDAP and SAP XOM, with distribution to third-party applications, file systems, external databases or archives.
Intelligent Document Capture
Capture Business Designer Tutorial
Outbound Designer meets Inbound Designer
Inbound Mail Capture
See how Papyrus Capture can automate document classification, extraction and validation across all your inbound channels.
