Vienna - Papyrus Software announced today that a leading financial services provider with millions of customers across Europe and the US, has successfully implemented the Papyrus platform to automate the generation of housing loan agreements. Understanding the Bank's critical need for speed and efficiency, Papyrus provided a transformative solution: a group-wide REST API that seamlessly integrated with their existing infrastructure.

"We were blown away by the speed of integration, it was a game changer for our operations.” said the Head of Tech Ops at the bank.

Beyond mere speed, Papyrus' Business Designer placed document control directly into the hands of the Bank's business teams. This strategic shift empowered them to independently manage document creation and maintenance. With minimal training, business users could now effortlessly generate loan agreements for two distinct brands, complete with brand-specific text modules.

"This eliminated a huge dependency on IT and allowed to streamline the entire document management process." said David Drobesch, Head of Project at Papyrus Software.

The benefits for the Bank were multifaceted:

  • API-based Documentation
    Developers can easily access all required document variables in real-time, eliminating redundant documentation and saving time.
  • High-Performance Generation
    Papyrus delivers exceptional performance, generating two-page documents in under a second.
  • Business User Control
    Customer teams can independently configure documents, including different text modules and text module owners for brand-specific agreements.
  • Dual Signature Support
    The platform seamlessly integrates both QES (Qualified Electronic Signature) and standard digital signatures within a single document.
  • Centralized Management
    A central library for storing and accessing document templates, allows reuse and ensures consistency and quality across the organization.
  • Version Control
    A 'time machine' feature in Papyrus, allowing the Bank to retrieve specific versions of document templates based on timestamps.

Papyrus delivered more than just efficiency; it provided the Bank with robust technical capabilities that enabled seamless integration and uninterrupted operation. Seamless API integration enabled the Bank to leverage Microsoft's Power Platform for document creation and email generation. With 24/7 availability, Papyrus ensured uninterrupted document generation, safeguarding mission-critical processes.

Today, the Bank efficiently processes several 1000 of loan agreements daily in both German and English. Completed on time and within budget, the project delivered tangible results: significantly faster processing times, empowered business users, and a dramatically streamlined document management system. Papyrus has not only transformed the Bank's housing loan process but also positioned it for sustained growth and competitive advantage.