Volker Fürst
Head of Core Banking Services
Fondsdepot Bank

In an ongoing digitization process, Fondsdepot Bank uses the Papyrus CCM platform and Papyrus Business Designer to streamline and consolidate business documents, design and deliver interactive forms and letters across all channels from pre-printed forms to web front-ends, and provide high-quality on-demand formatting for 24/7 business applications.

Petra Beck
Senior Analyst, Software Group
Infosource

Petra Beck is a Senior Analyst in the Infosource Software division, where she is responsible for analyzing and forecasting the Intelligent Capture Software and Robotic Process Automation markets. Petra has over 25 years of experience in the Information Management market. Prior to joining Infosource Mrs. Beck held various global positions with Kodak Alaris leading business research, divisional and corporate strategic planning as well as thought leadership functions. Petra Beck holds a degree in Business Administration and has gathered experience in working with several multi-national companies in Marketing Intelligence assignments.

Profitable growth depends on the successful implementation of a strong corporate strategy. This strategic plan needs to be rooted in a solid view of the future market opportunities and a clear vision. The interaction with end customers is the lifeblood of business transactions and an essential element of a successful company strategy. The efficient, automated processing of customer transactions in an omni-channel world is a key prerequisite for success. We will look at best practices for Input Management and their role in the overall company strategy.

Roberto Anzola
Vice President of Papyrus Solutions
Papyrus Software

Roberto Anzola - Vice President of Papyrus Solutions is the Head of Research and Development for the Papyrus Software Platform. Roberto is focused on understanding customer challenges in digital transformation of processes and business communications and drives the strategic and disruptive development of the Papyrus Software Platform. Roberto joined ISIS Papyrus in 1995 after several years of experience in a large consulting firm. His responsibilities ranged from software development to international product consulting to training of point-of-sale systems in banks. At ISIS Papyrus he leads a great team spirit and collaboration. Roberto has been an elected Board Director of AFP C since 2009.

Freddie van Rijswijk
Senior Manager Business Applications
Papyrus Software

Freddie van Rijswijk is Senior Manager Business Applications, focused on Digital Innovations that enable companies to improve their Business Value Streams. In his role Freddie is the bridge between software and solution development within ISIS Papyrus and the market needs and trends. Freddie has been with ISIS Papyrus since 2008 and has a Master's degree in Information & Knowledge (AI) Technology and 30+ years of experience in IT including a Senior Manager position at Accenture and worked before as Solution Architect, Solution Designer, Software Developer and Project Manager for consulting and software firms.

Rob Browne
Senior Manager - Project Quality Assurance
Papyrus Software

Rob Browne is a distinguished expert across all CCM topics with more than 20 years of experience in the Software and Consulting Industry. His expertise ranges from consulting and project management to highly complex project implementations. Many organizations have benefited from Rob’s best practice approach and exceptional expertise in the field of design and implementation, as well as consolidation and migration, achieving outstanding deployment experiences and success.

Michael Firnthrat
Head of Development
Papyrus Software

Michael Firnthrat has been active in the IT world for decades. He completed his training at the Technologisches Gewerbemuseum in Austria, where he began designing and developing hardware and software components based on microcontrollers. After that, the focus was on the further development of database systems for some time before real-time automation devices for industrial use became his professional focus. He was fascinated by the combination of electronics and programs and how a clever combination can develop both powerful and robust systems. Michael has been with ISIS Papyrus for 20 years and soon took over system design of the Papyrus communications platform. As head of the development department, he now leads teams of highly motivated experts working on the further and new development of system components at four locations. There is still time to be actively involved in solving challenging tasks.

Ekaterina Andrianova
Manager Capture Solutions
Papyrus Software

Ekaterina Andrianova leads Capture Solutions, which focuses on addressing business challenges with the power of technology. Being an expert in the IT industry for more than 10 years, she has led numerous projects and solutions to success, including Customer Resource Management, Outbound Correspondence, Case Management Integration and document Capture. Ekaterina received her Master of Science double degree in Computational Logic from Vienna University of Technology and Dresden University of Technology. Her particular expertise in intelligent capture is based on her deep technical involvement in the Capture product family and external business communications.

Raphael Marek
Manager CCM Solutions
Papyrus Software

Raphael Marek is a Manager and leads the development of outbound communication solutions and products built on the Papyrus platform. In his role, he enables non-technical users in organizations with the Business Designer to efficiently create and deliver business processes and omni-channel correspondence of various types across digital and traditional channels. The continuous development and improvement of business enabled design solutions are innovative and based on current customer needs and future trends. Raphael Marek joined Papyrus Software in 2010 in the Research and Development department. He studied business informatics at the Vienna University of Technology.

Andreas Klein
Senior Architect
Papyrus Software

Andreas Klein is one of Papyrus Software's long standing senior architects for business solutions. In his role, he is responsible for solution design and implementations at customers. For over 30 years, he's gained customers' trust and built ongoing relationships. His exceptional accomplishments and portfolio experience made him the product owner of Papyrus Output Solutions. He began his career at Papyrus Software in 1989 as a Software Engineer tasked with providing professional services on IBM mainframe systems. Andreas was one of the leading AFP experts in Austria, and he was also a lecturer for IBM in AFP architecture in the early 90s. He is known and respected in the industry for his solution orientation and practical knowledge.

Andrew Jackson
Senior Consultant
Papyrus Software

Andrew Jackson is a senior consultant at Papyrus Software and has been successfully executing and delivering projects for more than 20 years using the Papyrus platform. This experience - coupled with solid IT Technical knowledge, Business awareness and Financial Services background - enables him to conceptualize, design and implement solutions that exceed client's needs. Andrew joined Papyrus in 2021 and is an expert in Output Management, Enterprise Content Services and Customer Communications Management. Andrew holds a BSc Hons degree in Computer Networking for Business degree at the Birmingham City University.

Deni Obradovic
PQA and Outbound Expert
Papyrus Software

Since joining Isis Papyrus in 2014 Deni has risen through the ranks to his role as Outbound Expert & Training Lead in Project Quality Assurance. With his strong background in IT, excellent communications skills and enthusiasm for problem solving, Deni supports our customers and our consultants in delivering Outbound focused projects. Utilizing his experience in dozens of international Papyrus deployments, Deni also supports internal and external training programs, helping customers and consultant achieve the same standards of quality and excellence. When not on duty, Deni likes to spend time in the gym weight training and boxing.

Alexander Adensamer
Product Manager