AI Agent Powers Business Automation

• On-Premise Deployment (Data Sovereignty): Papyrus Converse, including the embedded AI agent Owlfie and the underlying IBM watsonx components, can be deployed on-premise (often referred to as "in a box"). This means all sensitive data, documents, and the processing required by the AI agent never leave the organization's secure network. This is the highest level of data sovereignty and control available, meeting the strictest regulatory requirements.
• Hybrid and Cloud Options: The platform is also available for deployment in the cloud, on a private cloud, or in a hybrid environment, allowing organizations to choose the model that best fits their security architecture and compliance needs.

The Papyrus Converse platform acts as the primary gatekeeper for the data, ensuring the principle of least privilege is enforced.

• Precision Access Management: The system controls who can access what at a granular level. Permissions are set by user role, security clearance, or specific case assignment, ensuring Owlfie only processes data that the authenticated user is authorized to see.
• Dynamic Access Adjustment: Access rights are automatically adjusted as a user's role or case assignment changes, ensuring that permissions remain current and sensitive data is not exposed unnecessarily.

The platform leverages the extensive governance capabilities of the underlying IBM watsonx suite to ensure responsible AI usage:

• Data Protection Policies: The system can enforce data protection rules to mask, redact, or obfuscate sensitive columns (like names or specific financial figures) based on configured enterprise policies and regulatory requirements (e.g., GDPR, HIPAA).
• Compliance Automation: Business rules for processes are defined in natural language, ensuring the workflow remains compliant with internal corporate policies and external regulations throughout the execution.
• Audit Trails: Every interaction with protected data, including access attempts and the actions taken by Owlfie, is tracked and documented to provide complete accountability and simplify regulatory reporting.
• No Model Training on Private Data: Sensitive enterprise data used for document analysis and decision support remains secure and is not used to train the underlying foundation model or expose it outside the secure environment.

Owlfie operates within the Papyrus Converse platform, which is itself part of the broader Papyrus Digital Platform. This platform is designed as an all-in-one solution for content services, process management, and communication, making integration with existing repositories a standard feature.

• Enterprise Integration Components: The Papyrus Platform features easily configurable Enterprise Integration components and SOA (Service-Oriented Architecture) Adapters. These facilitate simplified integration with various third-party systems.
• CMIS Support (Standard Archives): Integration is achieved using standard methods like CMIS (Content Management Interoperability Services), which is the common protocol for connecting to and interacting with major Enterprise Content Management (ECM) systems and archives.
• Unified Content View: The platform consolidates all content, data, and complete case histories into a unified view. Owlfie can access documents, emails, data, and files from both the built-in Papyrus WebArchive and your existing third-party archiving/storage system via the integration adapters.
• AI-Powered Content Mining: Owlfie's intelligence allows it to perform content mining. It can analyze business processes via Process Mining and documents stored in repositories to extract vital insights from unstructured data, automate classification and indexing, and answer questions about document contents through conversational AI.
• Cross-Enterprise Access: Owlfie leverages the Papyrus Platform's robust integration layer to access data across the enterprise, regardless of where that data is physically stored (in a traditional on-premise archive, a database, or the cloud).