The Papyrus Platform is unique in many ways. Build on one source code it provides:
FACILITATED INTEGRATION: an "umbrella" atop of any existing business and software infrastructure. Integration is seamlessly via configurable standard adapters with the entire surrounding, as required.
FLEXIBILITY with unlimited SCALABILITY: Built on a flexible node architecture, Papyrus installations can be adjusted and scaled at any time, running on-premise, in virtual and mixed environments and in the Cloud.
INTELLIGENCE: Provides Machine Learning and User-trained Training with supervised decision processes to efficiently handle both high-level automation and AI-assisted individual customer case operations in the same platform.
CONVERSATIONS ACROSS CHANNELS, DEVICES, ENTERPRISE AND TIME: Omni-channel operations process incoming and outgoing communications on multiple touch-points, enabling customers to begin an interaction on one channel and finish it on another.
WHAT'S TRENDING
2020 Global Open House and User Conference
April 26-28 | Vienna, Austria
Hear top speakers share insights on customer engagement, Omni-channel communication, end-to-end automation, and more! Review 2019 Open House Video
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