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In my experience, every company faces a document problem. Whether they're stored in archives or flowing in daily through email and attachments, documents are at the heart of nearly every business process. For someone in your organization, managing a claims department or overseeing legal review, the manual effort of sifting through correspondence and due diligence documents is staggering, and critical information is often lost.
I recently saw a great example of this at an insurance organization. Their management office needed to prepare topic-related summaries from thousands of critical committee documents—some over 2,000 pages each—stored across multiple, disconnected archives. They were spending more time searching for crucial information than actually using it.
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This is where Owlfie, our intelligent AI agent inside the Papyrus Converse conversational UI, changed everything. Powered by IBM watsonx, Owlfie acts as a smart knowledge archive with two powerful capabilities that apply to any document-heavy process.
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The first is Intelligent Document Analysis. This isn't just for committee meetings. Owlfie can analyze inbound mail and emails to extract and summarize key information for a claims process. It can also review and index due diligence documents for legal teams, instantly providing relevant summaries with source references.
The second capability is Assisted Process Execution. Inside Papyrus Converse, Owlfie streamlines every one of these workflows. It supports teams as they collaborate and process cases. Whether they're preparing for a committee meeting or routing a claims case, Owlfie performs targeted searches, allowing teams to make informed decisions and generate new, versioned reports or business contracts in a fraction of the time.
I believe this solution could significantly impact your team's efficiency and accuracy. I would be happy to discuss how Owlfie can specifically address the challenges you're facing.
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