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Papyrus Software delivers innovative enterprise software to the world's leading brands. Over 30 years of experience make us a global expert in implementing process optimization integrated with inbound and outbound communication channels in customer-centric environments.

Papyrus' unified digital platform offers a holistic approach with solutions for the entire business engagement circle, the Digital Workplace with integrated Blockchain and content services, and AI-powered process & case management. Business users get their work done faster using the Business Designer enabling organizations to create, capture, extract, and share information. This delivers information-intensive digital Omni-Channel solutions in a fraction of time and cost.

The Papyrus cross-industry solution is used around the clock by the world's largest companies in the finance, insurance, utilities, telecom, healthcare and public sectors. With a scalable low-code platform technology, Papyrus helps you to act fast and respond at speed to the rapid pace of change in an increasingly dynamic environment.

Meet us at our booth #819, or schedule a meeting.

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Solution Provider Session

Intelligent capture automates document-centric tasks at leading insurer
Monday, 7 November 2022, 14:00-14:30, Hilton Ballroom C
Session Code: SPS10

Information is power for any financial business. However, many struggle to intelligently capture and process information hidden in business documents and emails. Tryg opted for a more radical approach to automate complex business processes. By using intelligent capture integrated with archiving and Guidewire, document-centric tasks that previously took countless hours of manual processing were quickly automated. Hear from Hans Henrik Levy, Head of Document Services, how Tryg successfully implemented end-to-end business process automation as well reduced costs and improved business performance.

Hans Henrik Levy, Head of Document Services, Tryg Forsikring:
With 17+ years of IT/digital leadership experience, Hans-Henrik Levy is head of a cross-Nordic enterprise solution for Tryg Insurance Group comprising IT development and service delivery for in&outbound customer communication/content management and notification IT services. He believes the key to successful digital transformation, well-crafted digital solutions and services for end-users is focusing on delivery & quality, agility, and performance/cost management. At Tryg and prior leadership roles at NETS, SDC and Oracle, he constantly strives to improve IT, program and software organizations.

Hans Henrick Levy

Hans Henrik Levy
Head of Document Services
Tryg Forsikring

IT Xpo Theater Session

Next-Generation Self-Service for personalized Experiences
Tue, 8 Nov 2022, 13:05-13:25, IT Xpo Stage 2
Session Code: TH35

Providing real-time personalized employee & customer experiences through easy-to-use self-service is important. Customers, client advisors and agents expect a contextualized personalized experience in a two-way communication channel. Learn how to track interactions, provide information and take action as needed. Discover a modern content services platform providing a native self-service portal that brings together all interactions and activities of a customer's inquiry in a single place providing insights on all user activity over time to help you optimize business operations.

Annemarie Pucher, Executive, ISIS Papyrus Software:
Working globally with enterprise organizations across service-focused industries, Ms. Pucher brings deep experience in mapping technology innovation to business gains and advantages. As co-founder and CEO for ISIS Papyrus, Annemarie Pucher has spent more than 30 years expanding ISIS Papyrus solutions to deliver the unique content- and process-driven Papyrus Platform for Business Communication and Process -- used today by 2,800 organizations worldwide and supported by 16 subsidiaries, 4 development centers in Europe, USA and Asia Pacific.

Annemarie Pucher

Annemarie Pucher
CEO Papyrus Software

Best Practices

Digital Experience Platform: Creating Complete Business Value Streams

Papyrus SaaS: Customer Specific Managed Services

Aim higher with Papyrus CCM


Omni-Channel | Seamless Across Channels

Self-Service Portal | Customer and Business

WebArchive ECM Solution Content Services

The Evolution of Business Design Tools

More Information

For more information on Gartner IT SYMPOSIUM | Xpo, please visit the host's Conference Page.

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