Leading European Bank

Banking | Europe

Sustainable Advancements through Agile Customer Communication

Adaptive process management boosts productivity at leading European bank

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Die Mobiliar

Insurance | Europe

Expanding Global Customer Communication to Meet Customer Preferences

Dynamic process management sharpens competitive edge for Swiss insurer

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NFU Mutual

Insurance | Europe

Managing Customer Statement Quality with Business Goals, Roles and Controls

Life division standardizes and streamlines processes to increase accuracy, efficiency, compliance and visibility

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BNP Paribas (Suisse) SA

Banking/Financial Services | Europe

Creating Cross-Department Collaboration for Global Customer Communications

New workflow and integration unifies financial mass mailings across channels and languages

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Cyta

Telecom/Public Sector | Europe

Modernizing Customer Experience and Operations with Multichannel Document Delivery

Strategic investment in digital customer service ensures satisfaction, compliance and leadership in a competitive growth market

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Union Investment

Banking/Finance | Central Europe

Extending Marketing Reach with Targeted Messaging

Campaign management capabilities enhance revenue opportunities for multichannel statement delivery

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Raiffeisen Group Austria

Banking/Finance | Central Europe

Capturing Uniquely Intelligent iPhone Payments

Leading mobile banking into the future with speed, accuracy and security

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RheinLand Insurance Group

Insurance | Western Europe

Migration to Modernize Insurance Correspondence

Document portal enhances corporate identity, efficiency and usability

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Chinatrust Commercial Bank

Banking/Finance | Asia-Pacific

Transforming Billing with eDelivery and Transpromo

Personalized e-statements and campaign reporting optimize resources, response and results

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Gebühren Info Service GmbH (GIS)

Government/Services | Central Europe

Incoming Customer Communications in All Shapes

Automatic e-mail processing seamlessly integrates with intelligent capture

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National Savings and Investments (NS&I)

Banking/Finance | Western Europe

Creating a Win-Win in Financial Customer Communications

Savings organization creates flexible, multichannel platform for prize draw and government funding documents

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Paneon

Services | Central Europe

Network Marketing Goes Social and Mobile

Selling sustainable products collaboratively with an adaptive platform for global diversity

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TRYG

Insurance | Europe/Nordics

Achieving Seamless Multichannel Customer Communications

Business group takes control of content in personalized, customer-friendly business documents

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Chinatrust Commercial Bank

Banking/Finance | Asia-Pacific

Building a Flexible Platform for Critical Business Applications

Centralized process and document control ensures integrated contract and cost management

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Öffentliche Versicherung Braunschweig

Insurance | Central Europe

Consolidating Business Correspondence, Documents and SAP Applications

Mainframe migration upgrades document production and output with hard-cost savings

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Helvetia Group/Nationale Suisse/GE.SI.ass

Insurance | Western Europe

Increasing Flexibility with Multichannel Document Operations

Common document platform transforms mainframe system with simplified design, production and delivery

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Swiss Mobiliar

Insurance | Central Europe

Delivering Consistency and Quality in Customer Operations

Unified multichannel communications platform improves service, simplicity and savings

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UniCredit Bulbank

Banking/Finance | Eastern Europe

Optimizing Payment Processing with High-Quality Capture

Automated document recording ensures end-to-end compliance with powerful data handling

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KBC

Banking/Finance | Central/Eastern Europe

Building a Global Foundation for Integrated Customer Communications

Multichannel correspondence system boosts efficiency, consistency for international claims & contract operations

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National Bank of Belgium

Banking/Finance | Central Europe

Simplifying Change with Migration to Integrated Output Management

System enhancements prepare document operations for future with single production solution

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The Sherwin-Williams Company

Service/Retail | North America

Centralizing Inbound Processing for Greater Local Efficiency

Intelligent capture and exception handling optimizes fax for enhanced customer credit operations

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Wyndham Vacation Ownership

Services/Leasure | North America/Asia Pacific

Optimizing Compliance with Global Contract Management

Sales team gains control, speed and efficiency through worldwide document automation

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First Data

Banking/Services | North America

Real Time Formatting and Print Server Control by Papyrus

First Data's PlastiCard Enterprise Presentation

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