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Consulting & Professional Services

Tailored Expertise for Seamless Project Delivery. Every Papyrus project is unique, driven by your specific business requirements and strategic goals. Our Consultancy team provides the specialized expertise necessary to navigate every phase of your journey—from initial installation and configuration to complex application development and project management.

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Scalable Support Across the Project Lifecycle

ISIS Papyrus offers a broad spectrum of scalable services and maximum flexibility, tailored to each individual situation to support your implementation from initial setup to production and beyond. We deliver these services globally in multiple languages using our own certified ISIS Papyrus personnel, ensuring that you have a direct link to expert skills for the full range of project tasks.

By leveraging our standard software architecture, configurable meta-model, and framework-based approach, Papyrus projects are realized with significantly greater speed and cost-efficiency compared to traditional, custom-coded development projects. This ensures a faster time-to-market while maintaining the high-quality standards your business demands.

Our Services

Comprehensive Consulting Solutions

Scoping & Proof of Concept

We believe in a "measure twice, cut once" philosophy. Before full-scale implementation begins, we partner with your team to validate the strategy and ensure technical feasibility.

Technical & Functional Scoping

Our consultants lead a collaborative workshop to define the blueprint for your project scope.

  • Deliverables: A comprehensive joint exercise resulting in an implementation roadmap, a detailed work plan, and a clearly defined set of objectives and risk mitigations.
  • Goal: To align business requirements with technical capabilities, ensuring a seamless transition to the POC phase.

Proof of Concept: Your Project's Foundation

The POC is more than just a trial—it is the first phase of your production environment.

  • Flexible Hosting: We can host the POC on our infrastructure for a rapid start or install it directly at your site for internal testing.
  • Zero-Waste Implementation: All work performed during the POC is preserved; our architecture allows for the direct reuse of these configurations and designs in the final production project.
  • Validation: Gain concrete evidence of performance and integration success, providing your stakeholders with confidence before making a final commitment.

Project Planning & Implementation

Our project delivery is built on a foundation of expert knowledge and absolute reliability. Papyrus provides highly skilled, certified consultants who work alongside your team—either on-site or virtually—to guide you through the implementation and acceptance phases.

Expert Support Ecosystem

When you engage Papyrus Consultancy, you aren't just hiring an individual; you are gaining the support of our entire organization.

  • The PQA Backbone: Our consultants are supported directly by the Papyrus Product Quality Assurance (PQA) team. This ensures a direct line to product experts for maximum implementation speed and the highest quality standards.
  • Global Support: Integrated access to our Product Support groups ensures that any technical challenges are resolved immediately within the project lifecycle.

Tailored Methodology

We believe that our process should adapt to your business, not the other way around. We align our project management approach with your internal culture and preferred strategy:

  • Waterfall: For projects requiring a highly structured, sequential approach with fixed milestones and long-term predictability.
  • Agile (SCRUM): For organizations preferring iterative development, flexibility, and rapid, incremental value delivery.
  • Hybrid: We are happy to blend these methods to meet your specific governance and reporting requirements.

Document Migration Services

Navigate Complexity with Confidence

Migrating high-volume legacy document applications is a critical undertaking that requires more than just a software switch—it requires a strategic transition. Papyrus Consultancy Services provides the expertise, methodology, and specialized tooling to migrate your complex legacy environments to a modern, future-proof platform.

Our Service Offerings

  • Legacy System Assessment & Strategy: We analyze your existing document landscape—including legacy Document Management Systems and CCM applications—to define a migration roadmap that ensures long-term stability and continuous evolution.
  • Automated Conversion & Migration: Using highly specialized migration tools, our consultants manage the bulk of the transition. We automate the conversion of templates and logic, making massive volumes manageable and reducing manual effort by up to 80%.
  • Rigorous Quality Assurance: We eliminate the risk of "output drift" through the Papyrus Automated Test Center. Our team sets up centralized test cases to immediately detect discrepancies in document behavior, ensuring 100% reliability across OS upgrades or cloud transitions.
  • Seamless Enterprise Integration: Our experts use Papyrus Adapters to bridge your new document environment with existing data sources (DB2, REST, Mainframe), ensuring that your business logic remains intact while your delivery capabilities modernize.

The Business Advantage

  • Reduced Risk: Proven methodology minimizes downtime and ensures data integrity.
  • Architecture for Growth: Move from rigid legacy structures to a versatile platform (On-premise, Virtual, or Cloud).
  • Future-Proofing: Our "Continuous Evolution" approach means this is the last migration you will ever need to do.
  • Speed to Market: Automation tools significantly shorten the project timeline compared to manual rewrites.

Platforms We Successfully Replace

Our team has a deep track record of migrating clients from:

Legacy Print & Mailroom Systems Proprietary Form Design Products Fragmented CCM Tools

Training & Workshop Excellence

Empower your team with award-winning education. We offer a range of hands-on programs designed to bridge the gap between technical capability and business value, available both in-person at our high-tech training centers or via interactive virtual classrooms.

Redesign for Digital (Complimentary Program)

Stay ahead of the digital curve with this specialized best-practices program. Designed to help you maximize your existing investment, this session explores the evolution of our graphical design tools and the latest platform features.

  • Maximize ROI: Learn to leverage the full power of your installed Papyrus products.
  • Digital Transformation: Discover how to solve modern communication challenges using the latest digital-first features.
  • Practical Insights: A unique opportunity for hands-on exploration of the platform's newest capabilities.

Excellence in Hands-on Workshops

Our professional workshops provide a deep dive into the Papyrus Platform, led by senior ISIS Papyrus specialists. We create a focused, high-quality environment where your team can master the solutions of tomorrow.

  • Expert Instruction: Learn directly from experienced professionals who bring real-world project knowledge to the classroom.
  • Tailored Environments: Hosted in our comfortable, high-tech training centers designed for optimal learning and collaboration.
  • Immediate Impact: Master industry best practices that your team can apply to your specific environment the very next day.

Flexible Learning: Classroom & On-Demand

We provide a diverse range of learning options designed to fit your schedule and preferred learning style. Whether you thrive in a collaborative group setting or prefer to learn at your own pace, our award-winning curriculum is accessible when and where you need it.

  • In-Person & Virtual Classrooms: Join our expert-led, scheduled sessions for a collaborative and interactive experience with peers and Papyrus specialists.
  • On-Demand Learning: Access our award-winning workshop content and training modules on your own timeline, providing your team with the flexibility to build expertise without interrupting critical project cycles.
  • Tailored Schedules: We offer flexible options to ensure your team gains the necessary skills while maintaining operational productivity.
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Global Presence

Training Centers Worldwide

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Ready to Transform Your Document Processes?

Let our expert consultants guide your Papyrus implementation from concept to production. Discover how organizations worldwide have achieved success with our professional services and proven methodologies.

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