Customer Communications Management
Papyrus Software provides an integrated corporate document solution for the development, production and management of strategic business documents, including tracking, tracing and monitoring of all jobs.
The Papyrus Automated Document Factory (ADF) provides businesses with intelligent, end-to-end automation of print and e-delivery. The ADF includes unique features for complete centralized lifecycle management — across all platforms — of all document resources from data, formatting, printing and post-processing to multichannel delivery and archiving.
Documents can be tracked seamlessly from creation through centralized or decentralized printing to final enveloping and finishing. Document templates and resources are versioned and include a full audit trail with detailed document access and change information.
“Of all the participants for this research (2022), Papyrus Software ADF is the only solution supporting digital channels with the same level of tracking and control as print. I think the product really stands out as a leader in digital ADF.”
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The specific strengths of ISIS Papyrus have been recognized in several independent studies, each concluding that ISIS Papyrus covers all elements of ADF 2.0. ISIS Papyrus is the only non-hardware vendor to achieve this feat, making the solution completely independent of hardware or OS prerequisites.
The unique approach of Papyrus allows a single template for all output channels. One central document building block library reusing elements across print/PDF & HTML guarantees efficiency and corporate design.
Papyrus achieves multi-channel output by supporting major document architectures such as AFP and PDF. Documents are transformed to the target channel at distribution time for utmost channel independence. Both AFP and PDF can be directly created when formatting, including document index and additional output formats for print such as IPDS, PCL, Postscript, Metacode, IJPDS, TIFF with the Papyrus Print Server. E-delivery per email/HTML, email/PDF, Webportal, Mobile, SMS and email notification is available.
Papyrus ADF allows delivery administration and management including the tracking, tracing and monitoring of all jobs starting with receiving data and completing when documents are archived.
All communication channels presented in a central hub with real-time monitoring and complete job overview.
Central collection of all corporate document types from batch/online/on-demand production, letters from front office users and any other PDF or AFP document for electronic bundling, sorting, merging and channel-matched re-composition at time of delivery.
Each page can be augmented with additional information such as barcodes, page numbering, messages on available white space, or overprints such as the word COPY. Big document volumes formatted from different data sources at different times can be postal optimized, sorted, bundled for mailings.
Papyrus comes with priority mail functions, weight optimization for best postal fees and discount calculations. Papyrus is certified for postal calculations in Germany and the UK but can also interface with third-party programs. Every document has a global unique identifier used to track if the document has passed the inserter or if the email has been delivered and opened. Papyrus can also receive feedback on mailed pieces from the enveloping machine.
Papyrus has tracking, tracing, monitoring and auditing capabilities and can generate any type of report from the data it collects. Standard reports are available and further reports easily generated. Papyrus includes an Application Performance Analyzer monitoring the complete network for performance and bottlenecks. Solution frameworks contain analytics for delivery per channel, email open and bounced, building block usage, and letter template usage trends.
Papyrus WebArchive is a short-term and long-term object archive with common key information, supporting digital signature and uploading of any document or data, video or voice from any source. It interfaces with the Papyrus WebRepository for all administrative, management and BPM functions. It is a distributed object storage in a peer-to-peer TCP/IP network with unlimited nodes and seamlessly interfaces through the CMIS Adapter with other archives such as Filenet or Documentum.
Central job/spool/queue/print management for overall production across platforms and printers, fax and e-mail servers, printpool, Web delivery and archive. Load balancing, automatic hot backup, best match printing including SMS, e-mail, SNMP notifications.
Transparently converting AFP and PDF output at time of print. Production printing on IPDS, PCL, PS, Xerox Metacode, Kodak IJPDS, PDF, e-mail and fax.
AFP/PDF view, tracking, monitoring and overall management of all output jobs and queues in the network.
Barcodes, OMR codes, document indexes, sort/merge definitions, logical pages on physical page, 2UP printing, form definition.
High-speed document formatting on 11 platforms. Generate AFP and PDF output with barcodes and all post-processing functions in a one-step formatting process.
Grouping, bundling and sorting of documents generated at different times. Used with PostCalc for country-specific postal discount calculation.
Scoping: 3–5 days · PoC: ~10 days · Training: up to 25 days (Document Development, Output Management, Objects Administrator, Objects Developer)
Cross-channel orchestration with real-time dashboards for the end-to-end process.
Read More →Collect, sort and bundle all document types from different sources in a central pool.
Read More →Output delivered in preferred language and channels, transformed at distribution time.
Read More →Short-term and long-term object archive with digital signature and CMIS integration.
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Output Management
Tutorial | ADF Operations Designer
A True End To End Solution For A Modern Document Factory
Services · CEO
Highly Flexible Platform That Fills A Need No Other Provider Has Been Able To
Manufacturing · Director IT
Implementation And Partnership That Lead To Progress And Success
Finance · Communication Architect
Tons Of Features Makes The Product Special
Finance · CIO
You Want Best-Of-Breed, Buy Papyrus.
Public/Government · Enterprise Architecture
See how Papyrus ADF automates print, bundling, postal optimization and multi-channel delivery from a single platform.
