Training machines to recognize documents and messages and to continuously optimize data capture is a remarkable technology to increase efficiency.
Video: Inbound Mail Automation
But what really improves business capability is a process solution that also learns over time what your experts actually do in a case when a certain document arrives or a particular state is recognized - or when an exception is encountered.
The breakthrough Papyrus ‘User Trained Agent’ UTA makes suggestions after multiple case or work patterns reappear and learns from staff responses which suggestions are good ones.
Adding constraining and prescribing business rules substantially reduces the total risk, the time and the cost for claims processing or underwriting.
Video: Building Business Solutions using ACM and UTA
Explore innovation, Learn, Discuss and See more at the Papyrus World Conference:
Austria/Vienna/Europe, May 7-9
Southlake/Texas/USA, May 21-23
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