ISIS Papyrus CEO Annemarie Pucher: Papyrus Earns Highest Ratings for Digital Transformation Excellence

Papyrus Software  
Photo: Annemarie Pucher, CEO, ISIS Papyrus Software

Arrange a WebEx

WellCare Health Plans, Inc. in Tampa/FL and ISIS Papyrus Software proudly announce winning the renowned 2017 WfMC Global Awards for Case Management. The Papyrus ACM-based Collaboration Platform for Campaign Management Earns Highest Ratings for Digital Transformation Excellence, Agility and High Value Creation.

Using Papyrus business process-driven technology, the new Enterprise Content Management System (ECMS) based on the Papyrus Adaptive Case Management (ACM) framework has helped WellCare to successfully transform the company’s Creative Services Team operations driving the creation, modification and administration of huge volumes of marketing and regulated materials with more than 60 media types in nearly 30 languages and added approval cycles, granting quality and compliance in a highly regulated area of WellCare’s core business.

  • 20% savings on job lifecycle time
  • 75% reduction in printing, paper and file storage costs
  • Full transparency of all open jobs and tasks
  • 20% reduction of rework due to quality measures
  • Processes fully governed by the Creative Services Team without IT support
  • Flexibility to immediately adapt to changes
  • The ability to develop true service level agreements based on reportable metrics
  • Improved quality by having explicit and in-process quality checks throughout the project lifecycle
  • The ability to expand the overall material creation capabilities of the Creative Services team enables the entire company to grow and meet the future needs

For WellCare, the future of the digital workplace is happening right now.


ISIS Papyrus Europe AG
Alter Wienerweg 12
2344 Maria Enzersdorf

T +43 2236 27551-0
F +43 2236 21081


ISIS Papyrus America, Inc.
301 Bank Street
Southlake, TX 76092

T +1 817 416 2345
F +1 817 416 1223


ISIS Papyrus Pte. Ltd.
9 Temasek Blvd.
29-01 Suntec City Tower 2
Singapore 038989

T +65 6339 8719
F +65 6339 6933