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This year's Technology of the Year Honorable Mention that awards original concepts and developments leading to a
significant advancement in the Customer Communication Management industry, goes to Papyrus Software for its innovative
Papyrus Business Designer software. “The bar is set higher and higher each year, making it more and more difficult for
a winner to be decided by the Awards Committee,” said Skip Henk, EDP, President and CEO of Xplor International.
Over its 34 years history, Papyrus Software has delivered award-winning enterprise CCM/Omni-Channel and ACM adaptive
Process and Case Management capabilities that empower Business and IT teams to rapidly create, deploy, and easily
extend applications to meet strategic business needs. The Technology of the Year Award recognizes excellence in
technology and distinguishes our business design software incorporating Business Document Design, Data Capture,
Process Designer, and Automated Document Factory that decreases time to market, increases efficiency, reduces running
costs and provides overall business agility and operational flexibility.
The Papyrus Business Designer enables the Business to take control of their content and processes, and is a huge leap
forward in what is possible in terms of increased efficiency, operational flexibility and overall business agility.
Employees no longer need to be programmers in order to contribute. The smart design technology takes pressure off the
IT department, and enables organizations with people from diverse backgrounds to efficiently create their content and
business processes, deploy and execute.
The payoffs in time-to-market, efficiency and reduced costs are substantial:
- Delivery to production - from 3 weeks to 3 minutes
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Template consolidation - from 1000s into 100s
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Up to 80% reduction in maintenance effort
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Document template management moved to business department. IT effort for document management reduced up to 90%
A single Business Designer Tool unifies Document design, Data Capture design, Process design, Content and Operations
design. Business and IT teams can work with the same tool, not only visually designing the process but also creating
smart wizard-driven, fillable business forms for Web and Mobile, and highly dynamic business documents for digital and
physical delivery. Supervised training of the machine automates and extracts the data from incoming unstructured
emails, PDFs and scans. Using the easy-to-understand tools, business teams can create, sign off, and deploy complete
business value streams that meet their specific needs.
We are proud that the Papyrus Software technology and its flagship product, Papyrus Business Designer, have been
distinguished with the XPLOR2022 award, and are convinced that the Papyrus Business Designer will be an indispensable
part of the customer communications industry and new ways of working in the future.
Would you like to see the Business Designer in action? Sign up for a free instructor led autumn workshop or contact me for arranging a presentation and demo.
Meet us at our Open House UK Strategy and User Conference in Kingsclere/Hampshire, or sign up for a free instructor led
autumn workshop.
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