Let's Talk


  • Understand concept and usage of the Papyrus Correspondence Solution
  • Learn about domain-specific role responsibilities
  • Define reusable building blocks, document templates and Wizards
  • Utilize change management and release processes


  • Business users in the roles of Template Administrators, Release Managers, Testers, Clerks and Supervisors


  • Domain-specific knowledge about business correspondence


  • 5 days


  • Mon 11-17
  • Tue – Thu 9-17
  • Fri 9-15


Document Administration:

  • Document administration with Papyrus Business Designer
  • Document templates creation
    • Layout definitions
    • Page numbering
    • Reusable building blocks
    • Variables
    • Document simulation with test data
    • Formatting lists, styles, tables, columns
  • Single source documents (paginated, web, email)
  • Building block content and design
    • Barcode, change layout, comparison of logic modules and natural language rules, page break, positioning adjustment
  • Disabling of building blocks
  • Flexible composition of documents using Papyrus Wizards
    • Define custom forms
    • Assemble Wizards from form components
  • Document data entry
    • Wizards vs. variable prompt
    • Text prompt, check box
    • Data upload
  • Output options
    • Attachments
    • Inserts
    • Delivery options

Change and Release Management:

  • Release process templates
  • Resolve dependencies between release items
  • Handling release packages
  • Production hotfix release coordination
  • Release testing with simulation data
  • Define test data in simulation collection
  • Bug tracking and resolution cycle
  • Visual document compare, highlighting the differences

Letter writing:

  • Interactive letter writing
  • Usage of predefined document templates
  • Usage of Wizard for individual letter writing with predefined components
  • Inter-department letter exchange with comments
  • Document sign-off workflow between Clerk and Supervisor
  • Personal building blocks


To register please complete and submit the online registration.

You will receive a written confirmation with the accurate course information, a map to find the course location and a choice of hotels nearby. We are happy to book the hotel reservation for you if required. More information on available hotels can be found here.

Cancellation of the course is free of charge up to two weeks before the course date. After that, the full fee for the course applies.

We would like to point out that workshops might be postponed due to low registration and recommend taking this into account when arranging your flight schedule. Please note that all our prices are quoted net and do not include local taxes.

Course guides (DVD or download) are included in the price. All prices are excluding tax. Terms and conditions for ISIS Papyrus Services apply.