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ISIS Papyrus Drives Adaptive Innovation in Dynamic Case Management Market

Independent research firm cites ISIS Papyrus as a Strong Performer, providing very strong DCM support across all categories

Overall, Forrester found that advancing DCM products offer more to businesses, implementers and end users. Highlighting two new emerging adaptive features that will help enterprises tackle increasing volumes of varied and unstructured work, Forrester Research, Inc. evaluated 13 software vendors across 38 criteria. Forrester identifies and defines the two adaptive capabilities as key differentiators in the DCM market as:

  • Design Time case management emphasizes control over highly repeatable processes
  • Runtime case management supports use cases where the ultimate paths are highly variable

In the evaluation of DCM vendors, ISIS Papyrus received a Strong Performer positioning in each of three Wave evaluations for Overall Capabilities, Design Time Capabilities and Runtime Capabilities, based on its scores in Current Offering and Strategy.

ISIS Papyrus drives adaptive innovation in the DCM market….. It is a Strong Performer overall but a standout Leader in the runtime tool weighting. The Forrester Wave™: Dynamic Case Management, Q1 2014

Profiling Papyrus as "a powerful development platform that can be targeted at a number of process problems," the 2014 Wave report for DCM cited ISIS Papyrus for:

In the 38-criteria evaluation of dynamic case management (DCM) vendors, Forrester Research identified, researched, analyzed, and scored the 13 most significant software providers.

This research highlights emerging adaptive features that will help enterprises tackle increasing volumes of varied and unstructured work.

This report details the findings on how well each vendor fulfills Forrester's criteria and where it stands in relation to other vendors in these categories to help enterprise architects select the right solution to support launching and scaling enterprisewide DCM.

ISIS Papyrus Drives Adaptive Innovation in Dynamic Case Management Market