ISIS Papyrus Press Release

Papyrus Software Receives the Technology of the Year Honorable Mention at XPLOR2022

Vienna Austria – September 13, 2022 – Xplor International, the worldwide electronic document systems association presented today the 2022 Technology and Application of the Year Awards at the XPLOR22 event in St. Pete Beach, Florida.

This year's Technology of the Year Honorable Mention that awards original concepts and developments leading to a significant advancement in the industry, goes to Papyrus Software for its innovative Papyrus Business Designer software. The bar is set higher and higher each year, making it more and more difficult for a winner to be decided by the Awards Committee,” said Skip Henk, EDP, President and CEO of Xplor International.

Over its 34 years history, Papyrus Software has delivered award-winning enterprise CCM/Omni-Channel and ACM adaptive Process and Case Management capabilities that empower Business and IT teams to rapidly create, deploy, and easily extend applications to meet strategic business needs. The Technology of the Year Award recognizes excellence in technology and distinguishes our business design software incorporating Business DOC Design, Data Capture, Process Designer, and Automated Doc Factory that decreases time to market, increases efficiency, reduces running costs and provides overall business agility and operational flexibility.

The Papyrus Business Designer enables the Business to take control of their content and processes, and is a huge leap forward in what is possible in terms of increased efficiency, operational flexibility and overall business agility. Employees no longer need to be programmers in order to contribute. The smart design technology takes pressure off the IT department, and enables organizations with people from diverse backgrounds to efficiently create their content and business processes, deploy and execute.

The payoffs in time-to-market, efficiency and reduced costs are substantial:

• Delivery to production - from 3 weeks to 3 minutes
• Template consolidation - from 1000s into 100s
• Up to 80% reduction in maintenance effort
• Document template management moved to business department. IT effort for document management reduced up to 90%

A single Business Designer Tool unifies Document design, Data Capture design, Process design, Content and Operations design. Business and IT teams can work with the same tool, not only visually designing the process but also creating smart wizard-driven, fillable business forms for Web and Mobile, and highly dynamic business documents for digital and physical delivery. Supervised training of the machine automates and extracts the data from incoming unstructured emails, PDFs and scans. Using the easy-to-understand tools, business teams can create, sign off, and deploy complete business value streams that meet their specific needs.

We are proud that the Papyrus Software technology and its flagship product, Papyrus Business Designer, has been distinguished with the XPLOR2022 award, and are convinced that the Papyrus Business Designer will be an indispensable part of the customer communications industry and new ways of working in the future.

Papyrus Business Designer

Business Document Design: The Papyrus Business Designer empowers business teams to take control of document creation and template management to achieve faster time-to-market, quickly handle change requests and deliver the message across all print and digital channels.

Data Capture: The Papyrus Business Designer specializes in supporting data capture and OCR needs during content and case management operations. By using AI-assisted functionality, business users can train the system by example and ad-hoc define which document types are needed, when they are needed, by creating new extraction definitions and/or add new index fields to the existing communication on the fly.

Process Designer: : Enables employees to apply their expertise and use adaptive "Design by Doing" to create exactly what they need when they need it. Enterprise teams can use the Business Designer tool to jump-start the creation of adaptive process solutions and rapidly define business value streams with automation and orchestration of processes integrated with data from core systems and Omni-channel communications.

Automated Document Factory: The Papyrus Operations Designer powered by the Automated Document Factory (ADF) enables operators to define and deploy your multi-channel delivery processes.

Business Application Designer: Low code environment for business analysts to quickly build their ideas and create custom business applications using business language and rules over code. With easy access to expert technology through a radically simplified interface, users can create their own conversational business applications, delivering outcomes at speed and scale with no coding needed.

About ISIS Papyrus Software:

Papyrus is a cross-industry solution used around the clock by the world's largest companies in the finance, insurance, utilities, telecom, healthcare and public sectors. Papyrus delivers a holistic approach, with solutions for the entire Customer Engagement Circle with integrated Omni-channel communication, Content services and AI-powered Process & Case Management in a unified platform. Business users get their work done faster by using the Business Designer to create and improve customer-centric communications and its processes for real-time Omni-channel communications helping them deliver digital solutions in a fraction of time and cost to stay relevant in the digital world. For more information, please visit www.isis-papyrus.com.

About Xplor International:

Xplor International is a not-for-profit association dedicated to the education, evolution, and success of the Customer Communications Management (CCM) industry. Our members design, produce, implement, deliver and manage high-volume, highly regulated and highly personalized communications across all channels and in all formats.

Xplor's mission is to provide the education and resources necessary for the development of engaging customer communications. Xplor enhances organizational success and advance the careers of our members by providing research, analyst access, industry certification, professional development, and educator guidance. Global members benefit from our in-person annual conference, virtual events, and networking opportunities.