The Document Wizard
Award-winning business process-driven technology - Supported by a thin-client browser architecture, clerks can now easily create documents that cater directly to each customer’s needs by simply answering prompted questions. The associated document processes dynamically connect to various back-end services and provide required data on the fly, note the clerk’s decisions and perform any required work - automatically assembling the document that will exactly match the customer-specific situation, while taking all relevant regulations into consideration and avoiding mistakes or omissions.
Online Channel
The online sale of products and related services has tremendous potential while keeping overall costs low. Online channel applications can be fully managed by the business and be leveraged for product and service requests, to capture your leads and to collect customer feedback. We show a Website that works as an integrated part of the whole omni-channel network and is directly linked with the backoffice where operational users perform Case Management.
Multichannel Inbound Mail Capture and Customer Workflows
Intelligent cross-channel data and document capture is a remarkable technology, reading document and message content; extracting and interpreting document data of structured and unstructured content and handwriting; validating it faster than any human; eliminating bottlenecks in manual workflows; and enabling instant transfer of captured information to the archive and the inbox of your knowledge workers.
The Mobile Office
Many business leaders talk about the importance of a mobile-first approach, citing the growing reliance on smart phones and tablets. We will show and discuss how to implement a mobile-first strategy supporting business users with direct mainframe and back-office connectivity and a user-friendly, on-the-go mobile experience.
Innovation: Building the next-generation Digital Insurance Platform
The Papyrus Platform is disruptive technology that innovates the insurance software application market with a product much more affordable and simpler to use than what currently exists. Insurance applications are simpler and less expensive to build and maintain, resulting in a radical improvement in performance.
Adaptive Case Management in Use
See customer-focused service and corporate environments benefit from Adaptive Case Management applications on browser, mobile and cloud. The Papyrus Platform and the ACM solution framework is geared for knowledge work and designed to enable rapid development of goal-driven, adaptive business applications and accommodate change, growth and innovation without limitations.