Papyrus Adaptive Case Management Platform

ISIS Papyrus Product Support & Maintenance are annual services charged at 18% of product prices to ensure our customers consistently receive the highest quality in product updates and technical support for maximum Papyrus performance and business results.

As part of our commitment to continuous improvement, shared learning and quality, ISIS Papyrus shares all regular updates and enhancements to Papyrus software across our entire customer community through our Maintenance program, including those changes requested by our customers for specific solutions or situations.

Services included

  • ISIS Papyrus Support for queries, questions, assistance and troubleshooting
    • Available every working day 8:00 a.m. – 6:00 p.m. GMT+01.00
  • Regular updates
    • Enhancements
    • Improvements
    • Corrections
  • Use of ISIS Papyrus support server for updates and services
  • Papyrus Quality Assurance Group project support services
  • Free annual disaster authorizations for production Papyrus products (one-time delivery)