TECHNOLOGY INNOVATION - WEBAPPLICATIONS

Technology Innovation Papyrus The Enterprise Business Communications and Process Management Platform Papyrus WebPortal puts user interactive ad hoc and on demand business document generation back in the hands of the business while ensuring: E Enterprise wide standardization (customer experience) of documents E Personalized generation of documents enforcing consistency and re-use of text E Cost savings by using the central output management for optimized mailings E Uniform content access using a single consistent multi purpose front end Why Use Papyrus WebPortal Capabilities for Enterprise Business Communications? Papyrus WebPortal provides Web-based, intuitive, fast and consistent access to content and business document applications. The Web browser functions are a multipurpose GUI that enables the customer or end user to view and interact with business communication of virtually any type or format. This can be a document, a dialog, a sticker on the document, a data record, an e-mail or a voice mail and all of it is business process driven. The benefits are substantial A unified document interface and a single point of entry Seamlessly integrated Web-based e-document solution where data, documents and applications interact within the portal process definition Central access, integrated system, increased user productivity, with little custom definition requirement and no JAVA programming. Full integration with the production workflow: Same document layout and building blocks for batch and user interactive documents Integrated print and output management Integrated archiving Access from the Web all correspondence resources in the central Repository Proxy resources for offline correspondence creation The Papyrus Communication and Process Platform Papyrus WebPortal uses the Papyrus WebRepository to access the same document Framework with building blocks, user roles and processes as the central batch and online document production. Why a business communication infrastructure makes sense Organizations are increasingly looking to standardize by using a common middleware platform that will meet the needs of all enterprise inbound and outbound business communications and their processes. The main drivers away from introducing multiple, varied point solutions and fragmentation are cost savings, a corporate look and feel, maintenance, compliance and collaboration. Enabling the Business User The key to success is enabling your customers, employees and partners. Business retains control of Assignment of responsibility Groups, roles, skills Deadlines Alerts, Reminders, Escalations Order of tasks Addition of manual tasks User Interface IT retains control of Computational logic Data representations Scalability/performance Interoperability Master data management Papyrus EYE User Interface Modern Look Operating System independent Extremely flexible and fully user definable Managed through Papyrus WebRepository with all related advantages: Version control Change Management Role/policies Variants Translation Collection Distributed environment GUI definition without Programming: No extra GUI Designer tools required NO HTML and PPL knowledge required NO Java Programming NO Process code in the Layout NO XML/XSL/XSLT description required Each end user’s experience is tailored to his or her role, enabling extensive flexibility either through the viewing of documents or interacting with them by filling in text and data. Document security, versioning and reconciling different taxonomies is taken care of by -WebRepository. Anyone can write or edit a business document within the constraints the corporate business administrator has set. The solution allows and even requires user participation in the form of content creation and metadata creation like a sticker note on the page. Papyrus WebPortal More than just a pretty user interface Setting up a Papyrus WebPortal is easier than you think. The portal roles you create for one user can be applied to other users across the company, cutting down on implementation time and costs. Papyrus also delivers HTTPs server functions and integrates with third party HTTP servers. The full Papyrus Client text editing functions are available as a plug-in in the browser and all document formatting is performed centrally on the fly and are shown in PDF format in the browser. Papyrus Portal Scalability Cross Platform Distributed System & Storage NO Application Database Administrator required! Unlimited scalability of production nodes (> 4 Billion!) Hot Backup Load Balancing Free Storage media choice FUZZY Search helps to find your documents Portal WebServer – HTTPs Papyrus comes with its own HTTPs Adapter technology but offers to fully integrate with standard Webservers on the market such as IBM Websphere or Webseal Portal Process Management Papyrus defined process management requests documents from the server and then manages the completely independent document process. Upon completion, a status is returned. Papyrus uses its own build-in process engine because common workflow systems ignore the requirement to include human interaction management. Papyrus process management is flexible and understands the needs of users and supports knowledge intensive business processes in combination with business communication. BPM relaying on BPEL and SOA certainly won’t meet the seismic shift in requirements.. User Trains Computer The user can assemble the business cases dynamically and the assembly process will be trained. The UTA (user trained agent) uses the trained decision patterns to either suggest next steps or perform them automatically as long as they do not require free text or data entry as these would have to be performed by the user as part of an activity. Papyrus WebPortal Configurations Papyrus WebPortal is fully SOA compliant Papyrus is today a fully integrated system for the complete document lifecycle and integrates with other business applications using open and standardized Adapters and Typemanagers. Papyrus Adapters are independent of the underlying software and hardware technology. Business Application Data Integration The business application data can be directly read by Papyrus in any format, such as XML, ASCII and EBCDIC. Papyrus offers several standard data interfaces: Flat files, SQL queries, Adapters (i.e. MQ Series), HTTP, TypeManagers for DB/2 and Oracle. The Papyrus Typemanager (XDO Interface) is a Database and Operating System independent interface.Data preparation or data tagging is not required. Papyrus WebPortal Integration Correspondence in the WebPortal Web–based, intuitive, fast access to all business communication. Users can access the portal through single sign-on which eliminate any further login requests. Users do not have to know where the information they are looking for is located. The content management facilities enable users to administer and manage their documents centrally and to work with them in a Web browser or fat client environment. User interactive Correspondence in the -WebPortal Data and text entry by the Web user using HTML Forms in the Browser. Formatting of PDF document with user entry information, business data, text, rules and resources is performed on the central Server. Multistep HTML entries and PDF Previews. Correspondence in the Portal using the Flash Desktop Full text editing functions using Papyrus Client as a plug-in in the Browser Web Applications Security Security today is often external and an afterthought. The security definition must be part of the application and therefore an integral part of the WebRepository. -Papyrus provides auditing and access control capabilities along with Papyrus -WebRepository functions that include hierarchical delegated administration, monitoring, digital signatures, data encryption, user authorization and authentication. Central Document Composition and Output Management A central PC or UNIX server receives data from Web users via HTTP. It interfaces with data from the business application and collects document resources and layout definitions from the central Repository. The e-document is generated on the fly and sent to the user in PDF format for viewing and local printing. Change Management Papyrus change management executes defined user roles and policies based on the version of the document’s resource and its validation (i.e. marketing text is valid from/to). Due to -WebRepository’s use of an advanced STATE engine the document is automatically moved by the electronic agent of the system through certain states and change management processes (develop/test/sign-off/production). Central Server Printing, Pooling and -Archiving of Web communication All Web-generated documents can be automatically archived, viewed, searched, and printed locally or centrally from virtually any platform and printer. Pages retain their original look and feel, complete with text, graphics, photos, and color and documents remain available for as long as they serve a useful purpose or legal requirement. These rules also govern the removal of documents when they have outlived their usefulness. Centralized Document Framework Development for Web, online and batch Graphical design of document resources. All resources, classes, versions, variants, jobs, etc. are stored in a central Repository. An integrated authorization system based on roles and policies eliminates unauthorized access and offers change management for document flow and sign-off. Features such as version and variant control, along with audit trailing, monitor changes in the document and keep track of letters produced by a variety of users. Papyrus Process and Content Platform Benefits/Gains to be achieved: Papyrus enforces centralized user access policies as companies grapple with compliance requirements such as HIPAA and the European Data Protection Directive Security is centrally defined User information can be read via LDAP from other systems Achieve full compliance for all business communication