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As part of the Lloyds TSB Group, Lloyds TSB Registrars provide share registration services to a number of leading limited companies in the UK. Based in Worthing, England, Lloyds TSB Registrars is the UK market leader in share registration in the UK, with approximately 59% of the FTSE 100 as clients.

Document Composition at Lloyds TSB Registrars

The Customer

In managing share registers, the majority of the documents printed by Lloyds TSB Registrars are high security documents such as share certificates and dividend cheques. However in addition to this, Lloyds TSB Registrars also offer back end office management for Lloyds TSB Bank products.

The Requirements

With Lloyds TSB Registrars’ implementation of the IBM InfoPrint platform in 1999, the next step was to implement a document composition solution. Some of the main requirements were:

The ability to handle IBM 3211 line code emulation

The ability to implement both overlay and template applications

The ability to place text, graphics and imageson a page

The ability of the composition/formatting software to provide data feed for a file based mail room management option

The ability to email/fax/bundle documents

Another main requirement was that Lloyds TSB Registrars did not want to have to go back to the host system to make changes. The new solution had to be able to handle the mix of print formats emerging from the host system.

Decision Criteria For Papyrus

The key reason Papyrus was chosen as the document composition solution, apart from the fact that it met all the stated requirements given by Lloyds TSB Registrars, was that it was extremely user friendly. Papyrus Designer offered a real time, true WYSIWYG approach to development, allowing the developer to see the changes as they were made. With Papyrus, Lloyds TSB Registrars were able to dynamically develop the documents that they were looking to produce, a crucial requirement for the new solution.

The Solution

Lloyds TSB Registrars worked with Lloyds TSB Bank regarding the ISA documentation, and were given detailed print layout and file specifications. From these discussions, they were able to determine what the final document layout should be and the conditional messages that must be applied. The documents are developed with Papyrus Designer, then formatted using Papyrus DocEXEC on AIX.

The documents are printed by the IBM InfoPrint platform or, in the case of the cut sheet ISA documentation, by a Xerox 4635 printer. Lloyds TSB Registrars developed the documents and completed the initial user acceptance testing in under 25 man days.

Lloyds TSB Registrars are planning to start migrating their core business to Papyrus, for
example the formatting and printing of share certificates and dividend warrants.

The Benefits

The Papyrus solution from ISIS has allowed Lloyds TSB Registrars to manage documents such as the ISA statements in-house. Without Papyrus the composition and printing of such documents may have been outsourced.

“We are very pleased with the Papyrus products we have implemented”, says Kevin Bartlett, Project Development Manager at Lloyds TSB Registrars, “The solution has delivered everything we expected it to with no major issues to report. We are now able to provide customers with enhanced professional and informative documents produced in-house.”

© 2008 ISIS Marketing GmbH - legal disclaimerImpressum • ISIS is not associated with Research Software Design (RSD), nor it's Papyrus Bibliography software.