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FORA offers insurance services for the parties in the labor market based on collective wage agreements. Fora is the mediative link between companies and the employees. Based on the salary information they get from the companies, premiums for the employees are calculated.

FORA Försäkringscentral
IPDT Migration to a Modern Letter System

The Customer:

FORA Försäkringscentral is an insurance service company with 120 employees owned by SAF (The Swedish Employer's Confederation) and LO. SAF consists of 45,000 large and small companies, organized in 39 employer associations. FORA provides 200,000 employers and their 3 millions insured employees with their services which include 275,000 phone calls, one million invoices and one million pension statements per year. The output of these services is about six million pages per year.
The Requirements:

All data should be automatically read from a DB2 database

Dynamic selection of text elements

Amend selected data sets with pre-defined or manually entered data

Job statistics for optimum performance

Printer independent document generation and print to a freely defined printer (local or network)

Electronic signatures

Access to a certain letter simultaneously for different users

Conversion of pre-defined IPDT letters, text blocks and variables

The Concept:

A library contains all letter elements like Pagesegments (signatures), text elements (IMPLIB) and document files. The VBA Dialog with link to DB2 sets the preconditions based on the user’s selections. All necessary letter elements are then sent to Papyrus to create the requested letter and transfer it to the specified printer.

The Solution:

FORA started to use OverView AFP Designer to create volume documents for batch processing in 1997. In 1999 FORA chose Papyrus Designer and Papyrus Client with DocEXEC integration to migrate from an IPDT legacy text system to a modern graphical letter system. The total migration was done between October 1999 and January 2000. All documents are developed using Papyrus Designer as a framework with internal and external objects (external dfa- and text- files) and “prompting” requests for text and data entry by the user.

The Future:

The future plan is to implement Papyrus Web solutions for a total integrated document workflow with document distribution via Intra- and Internet.

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