News from ISIS Papyrus
301 Bank St., Southlake, TX 76092 Phone 817.416.2345
www.isis-papyrus.com
For Immediate Release
ISIS Papyrus Conference to Showcase Business Document
Solutions that Enable 1-to-1 Marketing
Banking, Insurance, and Government Users to Present
Case Studies
SOUTHLAKE, TX, Sept. 29, 2005 – A division of
CitiGroup and health insurance giant Empire Blue Cross
Blue Shield will be among the presenters at an ISIS
Papyrus users conference that will showcase how companies
and government agencies are using state-of-the-art
document management systems to support one-to-one marketing
and customer communications.
The conference,
Oct. 2-4, 2005, will be hosted by ISIS Papyrus at its
North American headquarters in Southlake, Texas near
Dallas-Fort Worth International Airport. ISIS Papyrus, www.isis-papyrus.com,
is a global provider of large-scale business document
solutions. More than 2,000 companies worldwide use
its software.
ISIS Papyrus
is the only software company in the world that offers
a complete and integrated solution for both outbound and inbound business
documents.
“Fulfilling the needs of our corporate customers with an integrated document
lifecycle solution sets us apart,” said Annemarie
Pucher, head of Global Sales and Marketing for the
ISIS Papyrus Group. “By eliminating integration
and maintenance costs with a fully integrated solution,
corporations do projects faster and for less.”
The
presentation by CitiGroup Private Bank will focus on
the use of Papyrus within the context of a project
for aggregating financial information from disparate
systems to facilitate printed and interactive client
reporting. Topics will include
an overview of the project and then specifically focus
on how we used Papyrus in the various different aspects
of the project.
IBM Global Services at WellChoice dba Empire BlueCross
BlueShield will present an interactive correspondence
solution that uses Papyrus to integrate mainframe-based
client call center operations with server-based generation
of personalized responses to inquiries. With
this user-friendly solution, the customer care departments
can efficiently manage letter content and produce
standardized and custom-worded documents that meet required response criteria.
This flexible
correspondence solution meets all the business tracking
requirements from the customer
departments and is integrated with archiving and the
global output management of Empire BlueCross BlueShield.
Also
at the users conference, the Commonwealth of Pennsylvania
Department of Revenue will show how state-of-the-art
document management systems can help government serve
constituents better and more efficiently. The Department
of Revenue centrally manages several hundred electronic
forms, each with countless revisions. Antiquated tools
had made creating and changing forms difficult and
time consuming. Selecting Papyrus, an integrated document
design and production environment, has allowed them
to dramatically decrease response times to change requests.
For more information on the ISIS Papyrus users conference
and open house, visit www.isis-papyrus.com.
About ISIS Papyrus
ISIS Papyrus provides integrated and distributed software
solutions for mission-critical business document applications
for more than 2000 customers worldwide. Using the Papyrus
information technology infrastructure, the ISIS Papyrus
integrated software enables large-scale document applications
that support fundamental business processes, such as
customer care, customer relationship management, bank
statement applications, insurance documents, telecom
bill applications, airline miles statements, customer
correspondence and Web Archiving & Web Delivery.
The ISIS Group was founded in Vienna in 1988 and manages
today 13 subsidiaries in 9 countries and has a distribution
network in 42 countries. Visit www.isis-papyrus.com.
Company Contact at ISIS Papyrus America Inc.:
Carol Fiore, 817-416-2345, e-mail carol.fiore@isis-papyrus.com
Company Contact at ISIS Papyrus Headquarters Austria:
Christian Berchtold, +43-2236-27551, christian.berchtold@isis-papyrus.com
|
