News from ISIS Papyrus
301 Bank St., Southlake, TX 76092 Phone 817.416.2345
www.isis-papyrus.com
AIIM/OnDemand expo Booth #1549
For Immediate Release
ISIS
Papyrus to Feature World’s Only Fully Integrated,
Closed-Loop Document Solution at AIIM/OnDemand 2005
Inbound/Outbound Software Saves Money, Boosts Productivity
PHILADELPHIA, MAY 10, 2005 – The world’s
only fully-integrated, closed-loop document solution
will be featured May 17-19, 2005 at AIIM/OnDemand expo
by ISIS Papyrus, www.isis-papyrus.com, a global leader
in software solutions for mission-critical business
document applications.
The ISIS Papyrus end-to-end solution includes:
•
Document capture
•
Workflow
•
WebPortal
•
Document generation
•
Data integration
•
Mailing optimization
•
Printing
•
Audit trail
•
Archive ISIS Papyrus software offers the additional advantages
of being platform and printer independent, and it requires
no additional programming by the
user.
It is ready for installation “right out of the box.” ISIS Papyrus
software is used around the globe in more than 100 international languages,
including Hebrew, Arabic, and several Asian languages.
“ISIS Papyrus is the first and only company
worldwide that is technically and functionally able
and ready to offer a bank, insurance company or other
organization
a closed-loop, integrated solution for inbound and outbound business
documents,” said
Annemarie Pucher, president and co-founder of the company. “This
is state-of-the-art and unique in the document solutions industry.”
Optimal Customer Response Management
Papyrus Customer Response Management Framework provides
fully integrated document management for inbound
customer inquiries on paper, via fax
or e-mail, as well
as immediate generated individual response in written form. The system
minimizes manual processing by automatic classification of incoming mail
and extraction
of key information. Companies communicate with their customers using
suggested personal replies on a base of available customer and business
data.
The Customer Response Management Framework, based on Papyrus Capture
and the ISIS Document System, supports all standard document scanners
and includes
a standard fax receiver and email POP3 adapter. Received documents are
classified according to freely definable criteria such as keywords, product
names, layout-based
document types or text statistics taken out of representative sample
documents.
On the output side, the ISIS Papyrus document system
allows for customized letters, emails and faxes, based
on case data and previously received
and processed information or customer databases. Additionally, the
processing workflow is
made transparent by providing a cross departmental view of pending
tasks. Control possibilities of assigned supervisors
are enhanced significantly
within the
Customer Response Management Framework.
Automatic data extraction of unstructured documents
Also for inbound documents, ISIS Papyrus at AIIM/OnDemand
expo will showcase the innovative Papyrus FreeForm.
Papyrus FreeForm enables
extensively
automated processing of unstructured inbound documents in two phases:
classification
of the document type and extraction of the relevant data according
to predefined taught-by-example rules. This enables companies to reduce
dramatically
the manual labor for processing incoming general business documents.
This accelerates
the data transformation process, ensures high data quality through
automatic
data entry and improves employee productivity.
First Web Portal for Business Docs
As more and more companies rely on the World Wide
Web to serve customers, agents, and their own employees,
Papyrus WebPortal, another featured
product at AIIM/OnDemand
expo, will become invaluable. Papyrus WebPortal provides a unified
document interface and single entry point for any kind of business
document. Users
can immediately access and create inbound and outbound corporate and
customer documents
such as reports, offers, statements, faxes and e-mails using a thin
client standard Web browser environment. It is a seamlessly integrated
Web-based
e-document solution, where data, documents, and applications interact
within the portal
process definition.
The Ultimate Integrated System
For companies seeking a total integrated solution
for the entire business document lifespan – both outbound and inbound – AIIM/OnDemand
attendees will have the opportunity to see the full-blown Papyrus Document
System. The
Papyrus Document System fully integrates incoming and outgoing communication
into one system. It manages the complete document lifecycle from the
development of each application to formatting and printing, to Internet
distribution and
archiving. This includes the data interface, document logic, document
layout, and the printer resources.
For more information visit ISIS Papyrus at AIIM/OnDemand
booth 1549 or on the Web at www.isis-papyrus.com.
About ISIS Papyrus
ISIS Papyrus provides integrated and distributed software
solutions for mission-critical business document
applications for more than
2000 customers
worldwide. Using
the Papyrus information technology infrastructure, the ISIS Papyrus
integrated software enables large-scale document applications that
support fundamental
business processes, such as customer care, customer relationship
management, bank statement applications, insurance documents, telecom
bill applications,
airline miles statements, customer correspondence and Web Archiving & Web
Delivery. The ISIS Group was founded in Vienna in 1988 and manages
today 13 subsidiaries in 9 countries and has a distribution network
in 42 countries.
Visit www.isis-papyrus.com.
Company Contact: Carol Fiore, 817-416-2345, e-mail
carol.fiore@isis-papyrus.com
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