News from ISIS Papyrus Software
301 Bank St., Southlake, TX 76092 Phone 817.416.2345
Xplor 2004 Booth #901
ISIS Papyrus to Showcase ‘Document Switchboard’ at
Xplor
Global Software Company to feature a full range
of integrated Document Lifecycle solutions at Dallas
expo Oct. 24-28
DALLAS, OCT. 5, 2004 – The first fully integrated
document system that functions like a telephone switchboard
for both inbound and outbound documents will be featured
at Xplor 2004 in Dallas, Oct. 24-28 by ISIS Papyrus,
www.isis-papyrus.com, a global provider of large-scale
business document solutions.
(There will be a briefing for press and analysts
on the Papyrus Document Switchboard™ beginning
at 10 a.m. on Oct. 25 at the press room at Xplor.)
Also new at Xplor 2004, ISIS Papyrus will present Papyrus
WebRepository providing centralized and web-based
management for development of any business document; Papyrus
WebPortal a powerful e-document solution, and Papyrus
Response Management Framework, a new concept
to ensure timely responses on customer feedback.
Based on the innovative Papyrus Objects platform,
the Papyrus Document Switchboard™ unifies
all corporate inbound and outbound business communications
into a cost-effective document lifecycle solution.
The Papyrus Document Switchboard provides
centralized control of both inbound and outbound business
communications, which has become especially important
as large enterprises seek consistency, greater efficiency,
and easy-to-follow audit trails. The system’s
Objects Repository contains all the company’s
templates and controls what is used, when it is used,
how, and by whom. The repository controls users’ access
according to roles and policy. Whenever an authorized
user needs to generate a document, the user is assured
that the document version is the latest and most appropriate
for the purpose.
The Papyrus Document Switchboard, which is
completely scalable, manages the traffic of printed
and electronic documents much like a telephone switchboard
manages voice and data communications:
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One central group of servers manages all inbound
and outbound communications.
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Easily interfaces to any business application
to collect data for highly personalized business
documents, such as one-to-one marketing, statements,
bills, policies, letters and more.
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Powerful software adapters directly accept
any business data type in legacy formats without
the need for additional programs for data manipulation;
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Papyrus Adapters conform to open standards
such as SOAP and others to avoid the need for
hard-coded, platform-dependent API's.
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Runs on any operating system and communicates
with all business applications.
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Guarantees perfect document quality and fidelity
to all output channels – supporting all
printers, web presentation, and archiving.
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"Fulfilling the needs of our corporate customers
with an integrated document lifecycle solution sets
us apart," said Annemarie Pucher, head of Global
Sales and Marketing for the ISIS Papyrus Group. "By
eliminating integration and maintenance costs with
a fully integrated solution, corporations do projects
faster and for less."
Also at Xplor 2004, ISIS Papyrus will feature:
Simply use your centrally managed business documents
for your web applications:
Papyrus WebPortal as a single entry point for producing virtually any type
of business document and provides a unified document interface. Users, such
as customers, agents, and employees, can immediately access and create inbound
and outbound corporate and customer documents such as reports, offers, statements,
faxes and e-mails using a thin-Client standard Web browser environment.
Change Management for batch, ad hoc, on-line and
interactive correspondence:
Papyrus WebRepository stores versioned document templates and elements
such as text, forms, fonts and logos on a centralized server, providing workflow
control for development, test and sign off. It helps organizations to comply
with increasing regulatory requirements by ensuring the legal content and the
quality of all documents produced, automating the workflow and providing a
full audit trail of the document throughout the development and the following
production process.
Powerful applications for Managing and Creating
Customer Responses:
The Papyrus Response Management Framework automatically classifies incoming
correspondence, extracts key information and generates suggestions for individual
replies. This Framework helps organizations substantially reduce manual processing,
allowing your customer to receive a timely, personalized response using their
preferred communication channel.
About ISIS Papyrus
ISIS Papyrus provides integrated and distributed software solutions for mission-critical
business document applications for more than 2000 customers worldwide. Using
the Papyrus information technology infrastructure, the ISIS Papyrus integrated
software enables large-scale document applications that support fundamental
business processes, such as customer care, customer relationship management,
bank statement applications, insurance documents, telecom bill applications,
airline miles statements, customer correspondence and Web Archiving & Web
Delivery. The ISIS Group was founded in Vienna in 1988 and manages today
13 subsidiaries in 9 countries and has a distribution network in 42 countries.
Visit www.isis-papyrus.com.
CONTACTS
Company Contact at ISIS Papyrus America Inc.:
Carol Fiore, 817-416-2345, e-mail carol.fiore@isis-papyrus.com
Company Contact at ISIS Papyrus Headquarters Austria:
Christian Berchtold, +43-2236-27551, christian.berchtold@isis-papyrus.com
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