ISIS Papyrus - Company Background

ISIS Papyrus, www.isis-papyrus.com, is a global document automation/document management company with its international operations headquarters in Vienna, Austria. It has pioneered the concept of enterprise Document Integration™, the simplified process of managing all paper/electronic inbound and outbound business documents. ISIS Papyrus’ products create a custom Document Switchboard™ that enables creating, producing and distributing through every available print and electronic channel, information-rich and personalized customer communications and other business documents as well as capturing, processing, and archiving of received business documents. The company’s applications address a major cost and productivity factor for all businesses and organizations.

The privately held company is today the leading developer of corporate business document solutions in Europe and Asia, with a solid but still growing presence in the US. ISIS Papyrus’ software solutions are developed for enterprise-level, mission-critical business document applications. These include customer care, customer relationship management, bank statement applications, insurance documents, telecom bills, airline frequent flyer statements, credit card statements, customer correspondence, invoice processing, and health care applications. The company has 2000 customers worldwide generating revenues in 2002 of US$65 million.

Using the Papyrus Document System, an authorized business user can easily create a customer communication document that combines text, data, and sophisticated graphics in black and white or full color. Moreover, once the document is created, it can be distributed both in hard copy form and electronically without additional coding. The system creates an Electronic Original that can also be electronically signed for archiving.

Papyrus Document System goes beyond document automation. The system addresses the complete document lifespan – Inbound, Outbound, workflow and archiving. It is the only enterprise document integration software on the market that is truly platform, target and printer independent. All other software vendors require additional process steps to regenerate documents for different targets and third-party products to enable integration and workflow. The Inbound components utilize Machine Learning technology that allows variable documents to be scanned, classified and business data extracted for indexing, workflow and archiving by training the software, rather than complex rule coding.

ISIS Papyrus solutions are available for IBM z/OS, AIX, HP/UX, Solaris, and all MS-Windows platforms and support all industry standard printer languages and interfaces. The software also supports ALL international languages and code pages, including right-to-left Hebrew and Arabic text, as well as Chinese, Korean and Japanese writing styles.

The company was founded in 1988 in Vienna by Max and Annemarie Pucher. Annemarie manages worldwide Sales and Marketing, and Max is CEO and leads the group’s R&D labs around the world. Max and Annemarie envisioned that the company would be global in its reach from the start. ISIS Papyrus’ products quickly became the market and technology leader in the major European and Asian markets. The ISIS Papyrus Group, with 240 employees today, now has four development and support centers, 12 subsidiaries, and a distribution network in 42 countries. The group has been very profitable since its foundation years, has no outside investors and finances all its development, corporate assets and growth from cash flow.

The USA subsidiary was incorporated in Texas in 1992 but due to the company’s growth in Europe and Asia, the US market became an important focus only in the late 1990s. With the opening of its USA headquarters and training facility in Southlake, Texas (Dallas-Fort Worth) -- entirely self-financed -- ISIS Papyrus is poised to become a major player in the US market. In addition to its own customer channel – consisting exclusively of sales consultants – ISIS Papyrus also sells products through a partnership with IBM. One product, IBM’s InfoPrint Designer, was developed by ISIS Papyrus exclusively for IBM and it’s AS400 customers.

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