Home > Solutions > Support > Case Registration Form

ISIS Product Support Case Registration Form

Subject:

Your company name:

Your name:

Email address:

Telephone number:

Detailed description/Ausführliche Beschreibung:

Please fill in the ISIS product(s) involved including version and Compile Date, your Operating system(s) and version/patches, catchword(s) for the subject and a detailed problem description.

ISIS product(s) involved:

Please specify versions and compile dates. Can be found in 'HELP/ABOUT' of all
GUI products or date of the executable.

ISIS Authorisation Server		Version	Compile Date
OverView AFP Designer		Version	Compile Date
OverView Image Editor		Version	Compile Date
OverView Font Editor		Version	Compile Date
Papyrus Font Converter		Version	Compile Date
Papyrus AFP Printer Driver		Version	Compile Date
Papyrus Designer		Version	Compile Date
Papyrus DocEXEC		Version	Compile Date
Papyrus PostCalc		Version	Compile Date
Papyrus PostProcessing		Version	Compile Date
Papyrus Client		Version	Compile Date
Papyrus Fast Search		Version	Compile Date
Papyrus Server		Version
Module:	TIFF	Version	Compile Date
	PS	Version	Compile Date
	PE	Version	Compile Date
	PDF	Version	Compile Date
	PCL	Version	Compile Date
	Metacode	Version	Compile Date
	IPDS	Version	Compile Date
	IJPDS	Version	Compile Date
	Faxtop	Version	Compile Date
	ASCII	Version	Compile Date
	Archive	Version	Compile Date
Papyrus WebControl		Version	Compile Date
Papyrus WebArchive		Version	Compile Date
Papyrus Host		Version	Compile Date
Papyrus WebRepository		Version	Compile Date
Papyrus Server Desktop		Version	Compile Date
Papyrus Capture		Version	Compile Date
Other product(s), please specify:
		Version	Compile Date

Operating system(s):

Versions and the installed service packs

Windows 95	Version
Windows 98	Version
Windows NT 4	Version
Windows 2000	Version
Windows XP	Version
AIX 4.3.3	Version
AIX 5.1	Version
SUN 5.8	Version
HP-UX V10	Version
DEC 4.0	Version
LINUX/RedHat 7	Version
z/OS	Version
OS/390	Version
Other operating system, please specify:
	Version

Database systems and versions:

Oracle 8.0	Version
Oracle 8.1	Version
MS-SQL V7 ODBC	Version
MS-SQL V7 non-ODBC	Version
Sybase V11	Version
DB/2 V6	Version
DB/2 V7	Version
Other database, please specify:
	Version

© 2008 ISIS Marketing GmbH - legal disclaimer • Impressum • ISIS is not associated with Research Software Design (RSD), nor it's Papyrus Bibliography software.