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Content Extraction

Once the scanned document is classified as a specific document type, a template is used to instantiate a task that extracts the fields of interest from the document, based on the data definition in the template.

Extraction Process

The key data from the image is extracted, and using Fuzzy Matching, the correct customer data will return from the data base and populate the customer data attributes. Fuzzy Matching improves the response-data extraction substantially to more than 80% accuracy. 80% of responses need no
manual intervention.

Papyrus FreeForm...

...enables automated processing of unstructured documents for classification and extraction. In the classification stage various self-learning procedures are employed. For the extraction process the exact position of the individual fields does not have to be known.

For quick and effective definitions of the relevant rules and to monitor the self learning process a powerful FreeForm Designer is available.

Business Data Extraction

The document process can extract business data from the document using fixed field or FreeForm functionality. These data fields can be used to write campaign management information to the database, or update your CRM or ERP system data. Some of the data is used to formulate a personalized response according to your Campaign Management rules.

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