The ISIS Papyrus Business
Information Platform.
Delivering Process and Communication.
In 2008 ISIS Papyrus celebrates 20 years of continued
innovation. From its first forms design product to
its current Papyrus platform utilizing artificial
intelligence for process management, ISIS Papyrus
was always first in line to innovate. More than 2000
clients utilize ISIS Papyrus products worldwide for
such strategic applications as managing the issuing
and renewal of more than half of the United States
credit cards. By far the largest percentage of all
financial, insurance and telecom documents in the
EU is produced by ISIS Papyrus software. The upcoming
ISIS Papyrus V7 already delivers what vendors such
as Microsoft, IBM and Oracle are announcing as "modeling
strategy for process management".
ISIS Papyrus - built on its Papyrus Objects integration
architecture - delivers an open, as well as standards-enabling
platform for business process management across Papyrus
Inbound and Outbound, third-party and legacy applications.
Papyrus is delivering pre-built business processes
across ERP, CRM, ECM, as well as business intellligence
and industry applications using a meta-object model,
SOA-compatible and general messaging interfaces, and
a powerful freely definable portal user interface.
Inbound and Outbound document management is tightly
integrated with the central Change Management repository.
Additionally, business users are able to extend the
object model with their own meta-data definitions,
store it to the repository and have full upgrade protection
across any future product versions.
"The Papyrus architecture solves
the long-term management problem of processes that
are linked to multiple applications," said
Max J. Pucher, Chief Architect of ISIS Papyrus
Software. "By not depending on late-to-the-market
standards such as BPEL we can focus on true long-term
and cross-platform compatibilty to give our customers
the flexibility to make changes to the underlying
applications as well as the processes without disrupting
the business users."
Using the Papyrus WebRepository customers
can immediately use Papyrus' existing business objects,
interface services, process and business case samples
and infrastructure components to define specific end-to-end
process integrations with or without related documents.
Using a proven reference architecture and reusable
service interfaces, Papyrus WebRepository significantly
reduces the time, cost and risk associated with implementing
Service Oriented Architecture projects. Our common
model approach for application integration provides
the foundation for creating composite processes while
ensuring long-term process durability. WebRepository
allows customers to define processes and integrations
with the same development efficiency, control and visibility
that ISIS Papyrus employs for its own software systems
and inhouse applications. The Papyrus WebRepository
not only manages the modeling and deployment of how
processes and services are utilized and how they relate,
it further enables customers to run complete integration
tests, and most of all ensures the rentention of process
analysis as well as implementation knowledge.
Why not Business Process Execution Language
(BPEL)?
While BPEL is a standard, it is common practice to
utilize jBPEL (BPEL with Java) that is proprietary
to each vendor. The software user has therefore the
worst of BOTH worlds - it is outdated (because it is
built on a standard) but it is still proprietary. Each
software vendor adds complex service links as API's
and SOA interfaces to make the integration with their
own tools easy and reduce the cost to deploy and maintain
integration. That makes the process implementation
completely proprietary!
Even though a Papyrus System installation and document
design does NOT require Java or C++ programming, customers
do expect and receive a complete analysis, training
and implementation service package. ISIS has experienced
consultants in every major country.
We at ISIS Papyrus understand the challenges large
corporations face to manage processes and to produce,
manage and distribute personalized, data-driven and
process related customer communication to remain competitive
in today's market. ISIS consultants analyze the corporations
unique communication goals and then provide the tools
and expertise necessary to produce high volume, personalized
paper and electronic communication that significantly
improve customer and prospect responses as well as
client satisfaction.
The ISIS Papyrus Solution Spectrum
• CRM, ECM and BPM processes in a consolidated
environment
• Client Response Management, Front-to-Back office
processes, complaint Handling
• Account opening, claims handling, case management,
call center management
• Automated correspondence, client reporting,
utility and telecom billing
• SOA-enabled, process-focused integration into
portal applications
• Interactive client communication for financial
and insurance companies
• Internet document distribution and presentation
in HTML/GIF, Java, AFP, PDF and Flash
• Short term re-print staging and long-term archiving
for customer care
• Document Capture, Classification and Data Extraction
• PC based dynamic business document design for
batch and client/server
• Document consolidation without changes to your
existing applications
• Production formatting on the platform of your
choice from MVS to UNIX to any Intel OS
• Campaign management for a multi-channel, electronic
and print marketing approach
• Post production, sorting, postal sequencing,
discounting, envelope and insertion control
• Network print management for IPDS, Xerox, PCL5,
Postscript, and Scitex.
|