The ISIS Papyrus Business Information
Platform.
Delivering Process and Communication.
In 2008 ISIS Papyrus celebrates 20 years of continued
innovation. From its first forms design product to
its current Papyrus platform utilizing artificial intelligence
for process management, ISIS Papyrus was always first
in line to innovate. More than 2000 clients utilize
ISIS Papyrus products worldwide for such strategic
applications as managing the issuing and renewal of
more than half of the United States credit cards. By
far the largest percentage of all financial, insurance
and telecom documents in the EU is produced by ISIS
Papyrus software. The upcoming ISIS Papyrus V7 already
delivers what vendors such as Microsoft, IBM and Oracle
are announcing as "modeling strategy for process
management".
ISIS Papyrus - built on its Papyrus
Objects integration
architecture - delivers an open, as well as standards-enabling
platform for business process management across Papyrus
Inbound and Outbound, third-party and legacy applications.
Papyrus is delivering pre-built business processes
across ERP, CRM, ECM, as well as business intellligence
and industry applications using a meta-object model,
SOA-compatible and general messaging interfaces, and
a powerful freely definable portal user interface.
Inbound and Outbound document management is tightly
integrated with the central Change Management repository.
Additionally, business users are able to extend the
object model with their own meta-data definitions,
store it to the repository and have full upgrade protection
across any future product versions.
"The Papyrus architecture solves the long-term
managment problem of processes that are linked to multiple
applications," said Max J. Pucher, Chief Architect
of ISIS Papyrus Software. "By not depending on
late-to-the-market standards such as BPEL we can focus
on true long-term and cross-platform compatibilty to
give our customers the flexibility to make changes
to the underlying applications as well as the processes
without disrupting the business users."
Using the Papyrus WebRepository customers can immediately
use Papyrus' existing business objects, interface services,
process and business case samples and infrastructure
components to define specific end-to-end process integrations
with or without related documents. Using a proven reference
architecture and reusable service interfaces, Papyrus
WebRepository significantly reduces the time, cost
and risk associated with implementing Service Oriented
Architecture projects. Our common model approach for
application integration provides the foundation for
creating composite processes while ensuring long-term
process durability. WebRepository allows customers
to define processes and integrations with the same
development efficiency, control and visibility that
ISIS Papyrus employs for its own software systems and
inhouse applications. The Papyrus WebRepository not
only manages the modeling and deployment of how processes
and services are utilized and how they relate, it further
enables customers to run complete integration tests,
and most of all ensures the rentention of process analysis
as well as implementation knowledge.
Why not Business Process Execution Language (BPEL)?
While BPEL is a standard, it is common practice to
utilize jBPEL (BPEL with Java) that is proprietary
to each vendor. The software user has therefore the
worst of BOTH worlds - it is outdated (because it
is built on a standard) but it is still proprietary.
Each software vendor adds complex service links as
API's and SOA interfaces to make the integration
with their own tools easy and reduce the cost to
deploy and maintain integration. That makes the process
implementation completely proprietary!
Even though a Papyrus System installation and document
design does NOT require Java or C++ programming, customers
do expect and receive a complete analysis, training
and implementation service package. ISIS has experienced
consultants in every major country.
We at ISIS Papyrus understand the challenges large
corporations face to manage processes and to produce,
manage and distribute personalised, data-driven and
process related customer communication to remain competitive
in today's market. ISIS consultants analyse the corporations
unique communication goals and then provide the tools
and expertise necessary to produce high volume, personalised
paper and electronic communication that significantly
improve customer and prospect responses as well as
client satisfaction.
The ISIS Papyrus Solution Spectrum
• CRM, ECM and BPM processes in a consolidated
environment
• Client Response Management, Front-to-Back office
processes, complaint Handling
• Account opening, claims handling, case management,
call center management
• Automated correspondence, client reporting, utility
and telecom billing
• SOA-enabled, process-focused integration into portal
applications
• Interactive client communication for financial
and insurance companies
• Internet document distribution and presentation in
HTML/GIF, Java, AFP, PDF and Flash
• Short term re-print staging and long-term archiving
for customer care
• Document Capture, Classification and Data Extraction
• PC based dynamic business document design for batch
and client/server
• Document consolidation without changes to your existing
applications
• Production formatting on the platform of your choice
from MVS to UNIX to any Intel OS
• Campaign management for a multi-channel, electronic
and print marketing approach
• Post production, sorting, postal sequencing, discounting,
envelope and insertion control
• Network print management for IPDS, Xerox, PCL5, Postscript,
and Scitex.
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