Company Profile - ISIS Papyrus Group:
The Swiss-based ISIS Papyrus Group celebrates in
2008 twenty years of customer-oriented software innovation.
Its operational headquarters are in Vienna, Austria,
with offices in 15 countries. The ISIS Papyrus Group
is a unique expert-player in its own market niche.
More than 250 employees leverage a tradition of excellence
in meeting customer requirements based on a unique
insight into customer-to-employee, employee-to-content
and content-to-process relationships. The group is
privately owned, profitable above industry average,
has substantial cash reserves, and typically grows
10 percent per year. ISIS Papyrus software connects
enterprises with their customers by for example issuing
more than half the United States credit cards and producing
more financial and telecom documents than any other
vendor in the European Union. More than 2000, mostly
enterprise size corporations, utilize ISIS Papyrus
products 24/7 around the globe.
Starting from mainframe forms design in 1988, via
the industry’s most powerful, cross-platform
and cross-industry document formatting tool, ISIS Papyrus
offers since 2000 the unique, content- and process-driven
Papyrus Business Information Platform. By focusing
on service consolidation rather than SOA and the lack
of agility caused by Java and XML, the Papyrus Inbound
and Outbound functionality carries business information
through and uninterrupted closed loop of processes
that link to the productive enterprise systems by means
of data federation. Market analysts and domain experts
continue to insist on fragmenting the software market
into ECM, CRM and BPM and lack the vision to grasp
the effectiveness of the ISIS concept. Our enterprise
clients benefit from ISIS Papyrus' patented, real-world
solution for consolidated, customer-focused processes.
Business and IT processes consolidated by
the Papyrus Platform (current fragments):
• Change Management metadata, process
and content repository (CM)
• Distributed process servers with tightly
integrated security (Biometric, SmartCard)
• Customer Relationship Management (CRM)
• User-Trained Business Processes and
Services (BPM)
• Process-related Business Intelligence
(BI/DW)
• Enterprise Information Presentation
and Reporting (EIM)
• Web Content Management and Web Applications
(ECM, WCM, CMS)
• Service driven integration of processes
(SOA, EAI)
• Campaign Management and Direct Marketing
(CRM)
• Bank, Credit Card and Telecom Statement
Applications with Messaging (CRM, ECM)
• Insurance Policies and Correspondence
Letters (ECM, CRM)
• Document Capture for paper, fax and
email (ECM)
• Classification, Data Extraction, and
Archiving (ECM)
• Portal Applications and Content Management
(ECM, WCM)
• Distributed Print and Output Management
(OMS)
The Papyrus Business Information Platform was designed
to consolidate customer-centric processes through a
productive metadata repository. It drives change management
across a distributed multi-OS infrastructure on mainframe,
Unix, PC and Web environments without conversion, reprogramming
or even recompilation. ISIS Papyrus' patented peer-to-peer
grid technology is scalable and provides full data
and transaction integrity without the need for Java
Application or database servers.
In global organizations people collaborate across
different time zones, languages, and cultures. Papyrus
supports all code page systems, including Arabic and
Hebrew with right-to-left formatting, as well as Japanese,
Chinese and Korean Fonts. Effective enterprises need
content and processes that link all systems, applications
and people around the globe together.
The Papyrus Platform enables these key business
benefits:
• Shorten time to market for new products
• Ensure brand consistency across all
channels
• Give business users a consolidated
customer perspective
• Collaborate on product creation and
launches
• Enable seamless collaboration and integration
• Provide customers with portal access
• Provide closed-loop processes for partners
and vendors
The Papyrus Platform reduces the cost of delivering
complex processes:
• Describe-and-deploy complex content
and process oriented applications
• 75% cost saving for process analysis,
implementation and deployment
• Reduce system complexity through consolidation
• Create operating system independent
processes
• Comply with regulatory and auditing
requirements
Locations
ISIS Holding AG: Switzerland
ISIS Development Centers: Austria, Germany, Italy
ISIS Service and Support Centers: Austria/Vienna, Italy/Ivrea, Spain/Madrid,
France/Paris, UK/Kingsclere, Benelux/Brussels, USA-HQ/Dallas TX, Asia-HQ/Singapore,
Korea/Seoul, Amsterdam/The Netherlands
References
Most important customers are in finance, insurance
and telecom:
UBS, Credit Suisse, Citibank, BNP Paribas, Capital
One, Bank of Scotland, AXA, Allianz, Euler Hermes,
Sun Life, Helvetia, Provinzial, Generali, Deutsche
Bank, Commerzbank, Dresdner Bank, T-Mobile, Vodafone,
Orange
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