Awards &
Recognition

Recognized by the world's leading industry organizations for continuous innovation in enterprise document management, business process automation, and customer communications.

Xplor Application of the Year Award 2023 Application of the Year 2023
Xplor Technology of the Year Award 2022 Technology of the Year 2022
Xplor Award Trophy

Analyst Recognition

Independent industry analysts recognize Papyrus Software for technology leadership and market impact.

Gartner Magic Quadrant

Papyrus Software is recognized in the Gartner Magic Quadrant for Customer Communications Management — one of the most respected evaluations in enterprise software. Gartner evaluates vendors on completeness of vision and ability to execute, identifying Papyrus for its comprehensive platform capabilities.

Celent XCelent Customer Base Award

Papyrus receives the XCelent Customer Base Award in the Celent Customer Communication Management in Insurance: ABCD Vendor View report — an independent evaluation profiling vendors helping insurers navigate CCM solutions based on technology, integration, and customer support.

View Celent Report

Complete Award History

A track record of recognition across document management, BPM, case management, and customer communications.

Document Management

Document Manager of the Year

Document Manager Awards · London

Recognized for excellence in enterprise document management and innovation at the annual Document Manager Awards ceremony.

Technology Innovation

Application of the Year — Papyrus DocuFlow

Xplor International · Orlando, FL

Papyrus DocuFlow recognized for enabling businesses to migrate forms to digital, replace manual processes with automated workflows and case management — with e-signature, mobile responsiveness, and end-to-end process transparency.

Technology Innovation

Technology of the Year — Papyrus Business Designer

Xplor International · St. Pete Beach, FL

The Business Designer enables business teams to take control of content and processes — delivering production in 3 minutes vs. 3 weeks, consolidating 1000s of templates into 100s, and reducing maintenance effort by up to 80%.

BPM & Case Management

Global Award for Excellence in Case Management & BPM

WfMC (Workflow Management Coalition)

WellCare Health Plans and Papyrus Software win for implementing an Enterprise Content Management System using Papyrus ACM — achieving 20% savings on job lifecycle time, 75% reduction in printing costs, and full process transparency.

Research (PDF)
BPM & Workflow

Global Award for Excellence in BPM & Workflow

WfMC (Workflow Management Coalition)

A leading European contingent workforce recruitment company wins the WfMC Award for a mobile-enabled system handling hiring, service delivery, payroll and invoicing for 50,000+ temporary workers — reducing recruitment time by 90%.

Document Management

Mobile Product of the Year

Document Manager Awards · London

Papyrus Capture/Mobile named Mobile Product of the Year — enabling flexible, accurate data entry and real-time processing from any device for seamless omni-channel customer experiences across insurance, banking, HR and field service.

Customer Communications

Global Award for Excellence in Case Management

WfMC (Workflow Management Coalition)

A global bank serving 70+ countries with 180,000 employees wins for using Papyrus ACM to optimize customer communication — producing 200M documents annually, with 95% created by the business and up to 90% reduction in document release time.

Customer Communications

ACORD Insurance Innovation Challenge — Finalist

ACORD

Papyrus selected as a finalist for implementing the ACORD Information Model in a solution to significantly reduce time and cost for next-generation insurance applications — with rapid implementation, business empowerment, and omni-channel communication.

BPM & Workflow

Global Award for Excellence in BPM

WfMC (Workflow Management Coalition)

Mobiliar Insurance receives the WfMC Award for streamlining customer communications management for 1.7 million clients — enabling business staff to design documents without IT involvement and reducing template complexity.

Adaptive Case Management

Global Excellence in ACM — Gold Winner

WfMC / ACM Awards

Papyrus customer Paneon GmbH selected as Gold Winner for Knowledge Worker Innovation in the Global Awards for Excellence in Adaptive Case Management — recognized for demonstrably excelling in implementing innovative ACM solutions.

Innovation & Technology

Europe Top 100 — Leading Private Companies for Innovation

Red Herring

ISIS Papyrus included in the Red Herring Europe Top 100 — recognizing leading private companies for innovation and technology across the European technology landscape.

Recognized by leading industry organizations worldwide

Xplor International WfMC Document Manager Awards Celent ACORD Red Herring

Experience Award-Winning Technology

Discover why the world's leading industry organizations consistently recognize Papyrus for innovation in enterprise document management and business process automation.